Need Help with extracting Microsoft Teams Presence Data

Question

I’m trying to extract Microsoft Teams presence status for each employee in the company, specifically to track how often and how long someone’s status is Active, Away, In a Meeting, Be Right Back, etc.

I attempted to use the Graph API endpoint: https://graph.microsoft.com/v1.0/me/presence

However, the response returns a blank string. Other endpoints like Call Records and Chat Messages are working as expected.

Someone please guide me if there is a different or elevated permission required to retrieve presence data for all users?

Answer 1

Hi @Danish Rizvi 

Thank you for posting your question in the Microsoft Q&A forum. 

Based on my research, the Microsoft Graph API allows you to retrieve a user's current presence status using: 

GET https://graph.microsoft.com/v1.0/users/{userID}/presence

or

GET https://graph.microsoft.com/v1.0/communications/presences/{userID}

Currently, there is no such Graph API available to track how often and how long someone’s status is. 
To retrieve presence information for users other than yourself, your application must be granted application-level permissions, such as Presence.Read.All or Presence.ReadWrite.All, through Microsoft Entra ID.   
You can read more at Microsoft Graph permissions reference - Microsoft Graph | Microsoft Learn

I hope this helps. 
If you have further concerns, please feel free to reach me out.

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