The azure mysql flexible server is throwing a ProvisionNotSupportedForRegion error when trying to provision a new resource in West US zone

Question

The azure mysql flexible server is throwing a ProvisionNotSupportedForRegion error when trying to provision a new resource in West US zone, even though we have enough quota. It is happening on Burstable as well as General Purpose. We haven't tried on business critical.

Answer 1

Below instructions work without paying for support.

Please carefully follow my instructions below to create a new Service and subscription limits (quotas) request to allow access to deploy Azure Database for MySQL Flexible Server in the desired region.

1. Navigate to this link to start the process:

https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/~/overview

2. Click Create a support request button at top

3. If you see Support AI Assistant as shown below, click Switch to old experience button on right. Otherwise, proceed to step #4

4. Enter quota in the box and click Go

5. Select Others / Service and subscription limits (quotas) and click Next

6. Click Create a support request button, as shown

7. Select Issue type: Service and subscription limits (quotas), Subscription, Quota type: Azure Database for MySQL Flexible Server, click Next

8. Now you should be on Additional details tab. Click Enter details

9. Select Region access or Region access with zonal dependency, select Location you need, enter number of cores needed (you may need higher than screenshot), click Save and continue

10. Finish filling out Additional details tab, click Next, review and click Create. You should receive an automated email within a few minutes.

Answer 2

Hi,

It looks like the West US region doesn’t currently support creating MySQL Flexible Server with the selected SKU, even if your quota is fine.

I’d recommend trying another region like West US 2, East US, or Central US.

You can also check the supported regions here:

https://learn.microsoft.com/en-us/azure/mysql/flexible-server/concepts-regions

If you really need West US, it’s best to contact Microsoft Support.