Hi Hanisha,
If you don't see your exam on your Certifications tab, please follow instructions below to create Certifications support request and someone will help fix the issue.
Please use link below to create Certification support request: and someone will help get your certificate to show up:
https://aka.ms/credentialssupport
Creating support request screen should appear similar to below. You may need to select different options depending on your needs:
Please click Accept Answer if the above was helpful.
Thanks.
-TP