Unable to complete Microsoft 365 Developer Program signup — Product field disabled

Question

Hello,

I am trying to register for the Microsoft 365 Developer Program using a new Microsoft account and phone number. However, the Product dropdown field is disabled, and I cannot complete the registration.

I’ve tried:

Different browsers (Chrome, Edge)

Incognito mode

A new SIM and Microsoft account

Multiple devices

Please assist me in manually completing the setup or activating my developer sandbox.

My Microsoft Account: ******@gmail.com Location: Egypt Intended usage: Power BI training and personal development

Thank you in advance!

Answer 1

Hi Ayman Aziz

Thank you for reaching out about the issue with the Microsoft 365 Developer Program signup. I can imagine how frustrating it is to encounter a disabled Product dropdown field despite trying different browsers, devices, and accounts.

Since the Product field is disabled, it could be related to your new account not being fully recognized yet. Here are some steps you can try to move forward:

Verify your Microsoft account to make sure it is fully activated.

• Visit Microsoft account and sign in using your account (******@gmail.com)
• If this is your first time signing in or the account is newly created, Microsoft may prompt you to verify your identity. Please complete any verification steps, such as confirming your email address or phone number
• Check the "Your info" section to ensure the account is fully active, then retry signing up at the Microsoft 365 Developer Program

If the issue persists with your current account, you can try registering with a fresh Microsoft account.

• Create a new Microsoft account using a different email or phone number
• Complete all verification prompts during setup
• Go back to the Developer Program signup page and try registering again

I hope the details provided will assist you effectively. If you need further assistance, please feel free to reach out.

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