Periodic BSOD

Question

Периодически, раз в несколько дней возникает bsod, комп виснет и перезагружается. Анализ дампа через WinDbg мне самостоятельно разобраться не помог.

Возникает в основном, когда пользуюсь браузеров, но последний раз возник в игре.
Предпринятые шаги к решению:

Получены последние обновления виндовс и видеокарты нвидиа

Использованы утилиты восстановления целостности образf windows.

Прикладываю файлы дампов.https://cloud.mail.ru/public/hTmY/BeW4Y2Cvt

Answer 1

Hi ,

So since you bought and updated recently, do you know about the microcode flaw in the 13th and 14th generation Intel processors?

https://support.hp.com/sk-en/document/ish_11349067-11349049-16#:~:text=In%20July%20of%202024%2C%20Intel,the%20computer%20may%20stop%20responding.

https://community.intel.com/t5/Mobile-and-Desktop-Processors/July-2024-Update-on-Instability-Reports-on-Intel-Core-13th-and/m-p/1617113

https://www.theverge.com/24216305/intel-13th-14th-gen-raptor-lake-cpu-crash-news-updates-patches-fixes-motherboards

If you bought it between May and December, I'm not sure if you may have suffered from this failure.

Let's do some configurations

If you updated the bios, update the SOP and ME

https://download.msi.com/bos_exe/mb/ME_16.1.35.2557.zip

https://download.msi.com/bos_exe/mb/ME-FW-update-SOP-E.zip

https://download.msi.com/dvr_exe/mb/intel_chipset_600_700.zip

https://download.msi.com/dvr_exe/mb/realtek_audio_R.zip

http s://download.msi.com/dvr_exe/mb/intel_me_adl_16.1.zip

https://download.msi.com/dvr_exe/mb/intel_gna_scoring_accelerator.zip

https://download.msi.com/dvr_exe/mb/intel_Serial_IO_rpl.zip

https://download.msi.com/dvr_exe/mb/intel_dtt_rpl.zip

Install these drivers and perform a clean boot.

https://support.microsoft.com/pt-br/topic/como-executar-uma-initica%C3%A7%C3%A3o-simples-no-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Independent Advisor

Thanks

Answer 2

Hi ,

I am Ivan, I will help you with this.

If it is a laptop or desktop, if possible, could you provide the laptop model or your desktop configuration?

Well, the minidump reports a failure with the video driver, others are not recognized directly.

Independent Advisor

Thanks

Answer 3

• Процессор: Intel Core i5-14400f (10 ядер / 16 потоков)
• Видеокарта: RTX4070 TI Super
• Оперативная память: DDR5 32GB
• Хранилище: SSD M.2 Kingston NVMe 1TB
• Материнская плата: B760 Блок питания: DeepCool PK650D (650W, 80+ Bronze)

Answer 4

Hi ,

Did you update the bios after you assembled or purchased it or did you only update it recently?

Independent Advisor

Thanks

Answer 5

Обновил биос спустя пол часа, после опубликования этого вопроса. На всякий случай.