How to fix system service exception BSOD on Windows 10?

Question

I was having issues with crashing a couple months ago and was able to resolve the issue. Yesterday I crashed again with a different error this time so I was hoping someone could help look at this dump file.

https://1drv.ms/u/c/766c673edf005bfd/EdghMlkO5p1HnnBbJ14QdYoBpI5-BjXnlSPXd4I67ef-xQ

I would appreciate any help with this!

Answer 1

Hello my name is Jonathan, I'm here to help you with this problem.

The minidump file do not indicate any driver or hardware causes, only memory corruption.

Do you have more minidump files ?
To find these files, this is the path "C:\Windows\Minidump".

First copy and paste all the minidump files you have to another folder and then zip it. Then upload the ZIP file to the cloud OneDrive.

Choose to share or right click and get the share link.

Please post the link to the ZIP file here so it can be reviewed.

Answer 2

Thank you.

The minidump file indicates that the cause of the BSOD is "MAudioMTrackSoloDuo.sys", related to M-Audio device.

If you have any related software, try updating it or, if not, uninstalling it and see if the problem persists.

Answer 3

If no error is found in the test.

Try forcing Windows to show failed drivers and produce minidump files, enable Driver Verifier for this;

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983

Let the BSOD happen 3 times and then see if the files were created.

Before running Driver Verifier, create a new system restore point.

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If you have problems starting Windows after enabling Driver Verifier, follow these steps:

Start your PC, as soon as Windows tries to load (spinning dots appear), press and hold the power button for 5 to 10 seconds to perform a forced shutdown

Do this two or three times.

Windows will boot into the Recovery Environment.

Go to Troubleshoot > Advanced Option > Startup Settings and click Restart.

When restarting, press 4 to enter safe mode.

Open command prompt as administrator, run these two commands and restart your PC.

verifier /reset

verifier /bootmode resetonbootfail