Hi ,
I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.
It seems that the operating system or one of its system files has become corrupted, causing the system to behave oddly. To troubleshoot this issue, press CTRL + SHIFT + ESC to open Task Manager > Process tab > Search for Windows Explorer and restart it.
If it did not help, you can go through this checklist to make sure the installation is set up correctly:
Please let me know if you need further assistance and keep me updated.