My pc is automatically going to sleep. in event viewer it shows kernel error id 42 sleep due to power button or ld. sometimes it also shows error due to application ai or similar. Any solutions?

Question

Hello,

My pc running Windows 11 latest version goes into sleep randomly, even while I’m actively using it. I checked Event Viewer, and it often shows the sleep was caused by either:

Lid Close

• Power Button
• Application Api

However:

I'm not closing the lid when this happens.

I already changed the Power Options so that both "closing the lid" and "pressing the power button" are set to "Do nothing".

• There's no scheduled sleep, and Process Monitor doesn’t show any SetSuspendState activity.Hello, My laptop running Windows 11 goes into sleep randomly, even while I’m actively using it. I checked Event Viewer, and it often shows the sleep was caused by either:
  • Lid Close
  • Power Button
  • Application Api
  However:
  • I'm not closing the lid when this happens.
  • I already changed the Power Options so that both "closing the lid" and "pressing the power button" are set to "Do nothing".
  • There are quite a few applications i don't know which one interferes
  • There's no scheduled sleep, and Process Monitor doesn’t show any SetSuspendState activity.

Answer 1

Hello Rahul Thakur,

Welcome to Microsoft Q&A.

I understand your situation. Based on your description, your PC enters sleep mode unexpectedly even when no operations are performed, and unfortunately, the steps you’ve taken so far haven’t resolved the issue. When standard troubleshooting doesn’t help, you might consider using a tool to keep your computer awake and prevent it from entering sleep mode. One of the simplest options is to download PowerToys from the Microsoft Store, which includes a built-in tool called Awake that can help you achieve this. If you’re willing, feel free to give it a try and see if it makes a difference.

Thank you for your patience and cooperation. Please keep me updated if you make any further progress.

 

Best wishes

 

Ian | Microsoft Q&A Support Specialist