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Hello my name is Jonathan, I'm here to help you with this problem.
Access to the link is private, could you make it public please?
BSOD System Service Exception Windows 11 pls help
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 34%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
James green
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my minidump file: https://drive.google.com/file/d/1EOBS3uzdf4HlsFfhDlot7vFVwiF4ycfL/view?usp=drive_link
Windows for home | Windows 11 | Sleep and Power on, off
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 77%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jonathan Deives 235 Reputation points Independent Advisor2025-07-04T22:24:09.5966667+00:00 -
James green 0 Reputation points
2025-07-04T22:57:23.05+00:00 I have just made it public.
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Jonathan Deives 235 Reputation points Independent Advisor
2025-07-04T22:59:20.41+00:00 The minidump file do not indicate any driver or hardware causes, only memory corruption.
Do you have more minidump files ?
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James green 0 Reputation points
2025-07-04T23:00:06.07+00:00 which minidump file do I need? admin events?
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Jonathan Deives 235 Reputation points Independent Advisor
2025-07-04T23:01:26.8+00:00 To find these files, this is the path "C:\Windows\Minidump".
First copy and paste all the minidump files you have to another folder and then zip it. Then upload the ZIP file to the cloud OneDrive.
Choose to share or right click and get the share link.
Please post the link to the ZIP file here so it can be reviewed.
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James green 0 Reputation points
2025-07-04T23:03:38.83+00:00 -
Jonathan Deives 235 Reputation points Independent Advisor
2025-07-04T23:31:31.2866667+00:00 The file also does not indicate a specific hardware or software cause, do you have any other?
Does the problem occur when you are using an application?
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James green 0 Reputation points
2025-07-04T23:37:28.3033333+00:00 I use OperaGX, Steam, Discord, those were the only programs I was running before the crash
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Jonathan Deives 235 Reputation points Independent Advisor
2025-07-04T23:41:06.6166667+00:00 Ok, is the problem occurring multiple times?
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Jonathan Deives 235 Reputation points Independent Advisor
2025-07-05T00:10:02.56+00:00 If it is occurring multiple times, I suggest you try activating Driver Verifier to show failed drivers and produce minidump files;
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983Let the BSOD happen 3 times and then see if the files were created.
Before running Driver Verifier, create a new system restore point.
If you have problems starting Windows after enabling Driver Verifier, follow these steps:
Start your PC, as soon as Windows tries to load (spinning dots appear), press and hold the power button for 5 to 10 seconds to perform a forced shutdown
Do this two or three times.
Windows will boot into the Recovery Environment.
Go to Troubleshoot > Advanced Option > Startup Settings and click Restart.
When restarting, press 4 to enter safe mode.
Open command prompt as administrator, run these two commands and restart your PC.
verifier /reset
verifier /bootmode resetonbootfail
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Jonathan Deives 235 Reputation points Independent Advisor
2025-07-05T11:38:20.6866667+00:00 Any news with the new files?