I paid for MS365 and downloaded the package, then rebooted. I still get a msg in WORD that I cannot edit and save and that a subscription is required. How can I fix this?

Question

Petra Wunnink 20

In Word the following msg is presented `To edit and save, a Microsoft 365 subscription is required.

I paid for the subscription 129 euro and it is valid until March 10, 2026. This is visible in my Microsoft account.

Accepted answer

0 additional answers

Answer 1

Stefan Blom 3,756 MVP Volunteer Moderator

Is Office installed on your PC? And did you successfully sign in with your account to activate the programs?

Did this work before, that is, is the error message new?

Petra Wunnink 20 Reputation points

2025-07-06T13:03:11.6566667+00:00

I was already logged in but now I tried to re-login and that seems to have solved the issue, thanks very much for your advice.
Stefan Blom 3,756 Reputation points MVP Volunteer Moderator

2025-07-06T13:09:14.5266667+00:00

I'm glad you got it sorted. Thanks for letting us know. :-)