533 questions
Yes, I did follow but still facing the same issue.Any recommendation, please ?
Sorry, we are unable to set up billing. Give it a few minutes and then please try again
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 57.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohammed Abd Elaty
0
Reputation points
Hello,
I need some assistance with the following error message:
"Sorry, we are unable to set up billing. Give it a few minutes and then please try again."
I’m encountering this issue while attempting to link Azure DevOps billing to an Azure subscription. I’ve tried multiple valid subscriptions several times, but I’m still unable to complete the setup.
Any advice or suggestions on how to resolve this would be greatly appreciated.
Azure DevOps
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 64%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Durga Reshma Malthi 5,650 Reputation points Microsoft External Staff Moderator2025-07-07T09:39:47.93+00:00 Could you please check the following things:
- If the Azure subscription is tied to a different Microsoft Entra ID tenant than your Azure DevOps organization, it won’t show up during billing setup. Go to Azure DevOps -> Your profile -> switch to the tenant associated with the Azure subscription and then retry the billing setup.
- Ensure your Azure DevOps account is a Project Collection Administrator, and your Azure account is a Subscription Owner or has the Billing Administrator role for the subscription you're trying to link. Go to Azure Portal -> Subscriptions -> Select your subscription -> Access control (IAM) -> Check your role and add if required.
- Sign out and back into both Azure DevOps and the Azure portal. Try using an incognito/private browser window and clear cookies/cache if needed.
- Ensure subscription should be in active state and it is a paid one like Pay-As-You-Go.
Additional References:
Hope this helps!
Please Let me know if you have any queries.
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Durga Reshma Malthi 5,650 Reputation points Microsoft External Staff Moderator
2025-07-08T08:04:59.51+00:00 Just checking in to see if you had a chance to review the response provided to your question.
Feel free to reach out if you have any further queries.
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Mohammed Abd Elaty 0 Reputation points
2025-07-08T20:50:37.6833333+00:00 -
Mohammed Abd Elaty 0 Reputation points
2025-07-08T20:51:03.21+00:00 -
Mohammed Abd Elaty 0 Reputation points
2025-07-08T20:51:40.5033333+00:00 my role is owner and the plan is azure plan even if i tried to change to be pay as you go.
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Durga Reshma Malthi 5,650 Reputation points Microsoft External Staff Moderator
2025-07-09T08:24:36.2766667+00:00 The Azure Plan, typically used under the Cloud Solution Provider (CSP) program, has known limitations when it comes to linking with Azure DevOps billing. Azure DevOps does not support billing setup with Azure Plan subscriptions in many cases. Even if you're the Owner, the CSP model restricts direct billing integration with DevOps services.
To check:
- Go to Azure Portal -> Cost Management + Billing -> Billing scopes
- If you see "Microsoft Partner Agreement" or "Reseller information", it's a CSP.
CSP Subscriptions cannot be directly linked to Azure DevOps billing.
Switch to a Pay-As-You-Go Subscription If you’ve already tried this and it didn’t work, make sure:
- The Pay-As-You-Go subscription is active and not linked to a different Microsoft Entra ID tenant.
- You’ve switched your tenant context in your Azure DevOps profile to match the subscription’s tenant.
- Or ask your organization to provision a standard Pay-As-You-Go subscription, not part of Azure Plan or CSP.
If Pay-As-You-Go still fails, consider using an Enterprise Agreement (EA) subscription and Visual Studio subscription with Azure benefits.
Additional References:
https://azure.microsoft.com/en-us/pricing/details/devops/azure-devops-services/
Hope this helps!
Please Let me know if you have any queries.
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