my lenovo windows 11 computer won't stop freezing and making a buzzing noise

Question

hello,

at some point when i newly got my computer it was fine then all of a sudden it will freeze randomly and at times make a buzzing sound from the audio then it stopped and continued around MAY again. I personally feel maybe an update caused it, but please i need help because i use my laptop for school work and it's very inconveniencing to have your laptop freeze all of a sudden in the middle of school work.

Answer 1

Hello there! I am Charity. I'm glad to help you today!

Since you mentioned it freezes randomly, may I ask if this happens when running in specific applications, or just random in general? Does your laptop crash on these events?

Also, may I ask what is the exact model number of your Lenovo laptop?

Press Windows + R to open the Run dialog.

Type msinfo32 and press Enter. This opens the System Information window.

In the System Summary section, look for the following:

BaseBoard Manufacturer: This is your motherboard's manufacturer.

BaseBoard Product: This is your motherboard's model number.

While waiting, I would also suggest to click Start, then type cmd.

Right-click on "Command Prompt" and select "Run as administrator".

In the Command Prompt window, type:

sfc /scannow

Press Enter.

Wait for the scan to complete. It may take several minutes.

Follow any instructions shown after the scan finishes.

Next, open Command Prompt as an administrator again. In the Command Prompt window, type DISM /Online /Cleanup-Image /RestoreHealth and press Enter.

Kind Regards,

Charity

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Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.