I have 1Gig internet. My computer is limiting me to 90Mbps, I can boost it by playing with the PCIe settings but they revert. Help

Question

Hello,

I have a ROG Strix G814JI_G814JI with specs below running Windows 11, fully up to date as of 7/6/25:

Device name DESKTOP-8P2HGH2

Processor 13th Gen Intel(R) Core(TM) i9-13980HX 2.20 GHz

Installed RAM 64.0 GB (63.6 GB usable)

Device ID 0F061194-C902-41EE-A9B1-3E0689ACBC0C

Product ID 00342-21014-95643-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Realtek PCIe GbE Family Controller

I have been having the issue that my internet has been slow. When I run tests on Ookla on wifi I get about 400Mbps, when I plug in my Cat8 Ethernet I get speeds of 90Mbps. My wife on Ethernet with the same cable is getting 900+Mbps. I have the Realtek PCIe GbE Family Controller for my Ethernet. I can 'trick' it into giving me better speed for long enough to do a speedtest, but when I go back to try again it reverts back to the 90Mbps.

Steps I have taken:

-I have uninstalled the drivers and reinstalled them with virgin drivers from Realtek.

-I have done TCP/IP flushes and renews

-Reset both the computer and the router/modem

-Changed Ethernet cables to rule out any issues with them and cross tested them with my wife's computer

-Changed the ports from the router to rule out an port that is not rated for 1Gig

Now, hat in hand I come here to ask the big brains and see if yall can point me in the right direction.

Answer 1

Ethernet speed stuck at 90 - 100 Mbps is usually caused by a hardware problem:

• Faulty, loose or poor quality network cable.
• Faulty Ethernet cable connector.
• Faulty Ethernet LAN wall socket.
• Faulty Ethernet LAN socket on PC or router/switch.

The first test to do is to unplug/replug the network cable at both ends or try replacing the cable with a higher quality or different brand.

• Is the PC's network cable plugged into the Ethernet wall socket or is it plugged directly into the router's LAN port?
• Are your PC and router in the same room or in different rooms or on different floors of the house? If you have another computer with Gigabit Ethernet connectivity, unplug the network cable from your PC and plug it into the other computer and check if the speed is regular.

Answer 2

Hello,

Please download and install the latest network driver from your computer manufacturer's website.

Next, open Device Manager, go to Network Adapters, and check the Properties of the wired LAN adapter to access the Advanced settings.

There, review the Speed and Duplex configuration.

If a newer version of the BIOS is available, consider updating it—only if necessary.

Important:

Before updating the BIOS, if your drive is encrypted, make sure to disable encryption temporarily.

Also, go to Windows Settings > Accounts > Sign-in options, and turn off

"To improve security, only allow Windows Hello sign-in for Microsoft accounts on this device (recommended)"

to ensure other sign-in methods are visible on the login screen.

Thank you in advance.

Answer 3

Thank you for your reply.

Please try the following and let me know if it improves.

"Fix issues by reinstalling the current version of Windows"

https://support.microsoft.com/en-us/windows/fix-issues-by-reinstalling-the-current-version-of-windows-497ac6da-7cac-4641-82a5-f50398d879a0

Thank you in advance.