Sudden PC shutdown? - Bluescreen 1a

Question

Since my last few posts on Microsoft Community, I managed to resolve the issue involving my larger games which would crash to desktop consistently.

Only one game seems to have issues as of right now (God of War) and as I was testing different settings, my PC shutdown for whatever reason.

Hoping someone can read the dmp file created to know what the issue was.

https://drive.google.com/file/d/1aaa7PVP_YLZi9BXP2Tn7-lVma6jqpgE6/view?usp=sharing

Mobo: Asrock B650M HDV-M.2

CPU: Ryzen 5 7600X

GPU: 9070 XT

RAM: 32 GB

850W PSU

Answer 1

Hello my name is Jonathan, I'm here to help you with this problem.

The minidump file do not indicate any driver or hardware causes, only memory corruption.

See if your computer is creating other minidump files.

To find these files, this is the path "C:\Windows\Minidump".

First copy and paste all the minidump files you have to another folder and then zip it. Then upload the ZIP file to the cloud OneDrive.

Choose to share or right click and get the share link.

Please post the link to the ZIP file here so it can be reviewed.

Answer 2

Hi Moretti,

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There was only one dump file.

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1)Upgrade the BIOS: 3.15 > 3.30

B650M-HDV/M.2

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2)Open Msinfo32 > save as NFO > post a share link

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3)Run Memtest86+ overnight and the next day for 8 or more passes > take pictures > post images or share links

https://memtest.org/

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Docs