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It says that I have to login to talk to Bing AI but I am already logged in

Anonymous
2023-05-05T20:40:30+00:00

Firstly I logged into my account on bing to try and use Bing AI but it said to login if I want to chat with Bing AI, but I was already logged in. I tried reloging but it still didn't work. I tried creating a new account but it still didn't work. I don't know what's happening. Can someone please help?

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  1. Anonymous
    2023-05-05T21:19:41+00:00

    Hi Boban,

    I'm Amro, an Independent advisor and a fellow Microsoft customer. I’m happy to look into this for you.

    I'm sorry to hear that you've been experiencing issues with Bing Chat. Since Bing Chat is a new service, there may be some initial insolvencies that need to be ironed out.

    However, I would suggest:

    1.Cearing your browser cache

    1. Trying to access Bing Chat in a InPrivate window or through another account to see if that helps.
    2. restart Edge Browser

    In the meantime, I appreciate your patience and understanding as the service is still being improved upon.

    Please let me know if there's anything else I can do to assist you.

    this is a user-to-user support forum. We're users just like you helping other users to find solutions to their problems.

    Kindly

    Amro

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