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Problem in Device Security Section of Settings

Anonymous
2021-07-08T20:19:21+00:00

In the Device Security Section of settings it is not showing the entry of security processor details even though my pc supports TPM 2.0 and I checked for TPM once again it says "TPM is ready for use".

I tried refreshing and rebooting pc many times but there shows no entry of security processor details.

And there it only shows only one thing "standard security hardware not supported" i checked online for it according to which my pc should meet the following requirements to support standard security hardware:

  • TPM 2.0 (also referred to as your security processor)
  • Secure boot enabled
  • DEP
  • UEFI MAT

I checked for all these requirements my pc supports TPM 2.0 , it has secure boot enabled , DEP is also enabled and it also supports uefi firmware.

I don't understand then why it is showing that my pc doesn't support standard security hardware.

By the way the device specifications and windows specifications of my pc are as follows:

Device Specifications

Device name DESKTOP-2U5FNS2

Processor AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx 2.10 GHz

Installed RAM 8.00 GB (5.94 GB usable)

Device ID 71AD87F7-892F-4FA9-ABB7-C484EAD4CF0B

Product ID 00327-35890-97431-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows Specifications

Edition Windows 11 Home Single Language

Update 21H2

Installed on ‎7/‎4/‎2021

OS build 22000.65

Experience Windows Feature Experience Pack 421.17400.45.3

It is and HP laptop.

No entries are showing in Device security section pls fix this as soon as possible.

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3 answers

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  1. Anonymous
    2021-07-09T04:14:40+00:00

    Make sure TPM is turned on from the BIOS/UEFI.

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  2. Sumit 42,906 Reputation points Volunteer Moderator
    2021-07-09T04:35:43+00:00

    This is a known issue listed in the flight notes.

    Image

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  3. Anonymous
    2021-07-09T04:46:35+00:00

    Yes this same thing is also showing in my laptop also

    and you asked if TPM is turned ON in bios/uefi or no I checked it properly my tpm is ON and ready for use

    Same issue is showing in my settings page that you showed in the image in your above reply.

    Pls fix it soon.

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