I have a Proline PC, but when I try to connect it to the internet it is restarting by itself. What can a cause?

Anonymous
2025-02-07T06:30:58+00:00

Everytime I need to connect to the internet, my PC restarting by itself. How can I fix it?

Windows Insider program | Windows Insider preview | Internet and connectivity

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  1. Anonymous
    2025-02-12T12:36:36+00:00

    Hello,

    I have not heard back from you in 96 hours. If you need further help at this point, please create a new thread to discuss those concerns.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2025-02-09T12:42:56+00:00

    Hello,

    I have not received the message from you yet. If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

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  3. Anonymous
    2025-02-07T07:50:48+00:00

    Hello Æbuh Dawoodul James,

    Thanks for reaching out here in the Microsoft Answers Community.

    The PC "rebooting by itself" usually means that there is a blue screen error without showing the blue screen.

    Please go to file explorer->This PC->C drive->Windows->minidump, and upload the dump files to a file-sharing service for our analysis.

    We look forward to your response.

    Best Regards,

    Sheng G. - MSFT | Microsoft Community Support Specialist

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