FIFA 15 CONNECTION FAILED CONNECTION TO SERVER

Question

FIFA 15 CONNECTION FAILED CONNECTION TO SERVER

Anonymous

The FIFA 15 UT is unable to connect to server since the inception of download. Please I need answer to this

Thanks Team

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Answer 1

Hi,

Thank you for posting on Microsoft Communities.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

Maybe the most important and overlooked piece of a quality connection is your NAT type.****

Your NAT Type is either Open, Moderate, or Strict, and controls what other Nat Types you can connect to. An Open NAT Type means you can pretty much connect to anyone but is the least common of the three to have. A Moderate NAT Type, the most common of the three, means you can only connect to others who are Open or also Moderate. A Strict NAT Type means you will only be able to connect to others who are Open. As you can probably figure out, if you have a Strict NAT Type, you're probably going to have a bad time, at least when trying to play games online with your friends.
To top it all off, sometimes it's pretty hard for your games to figure out your type and will connect you incorrectly, sometimes your ISP has a separate NAT Type, and sometimes our servers or your connection might just be down.

First, make sure you have the following ports open: TCP: 80; 3074; 53UDP: 88; 3074; 53

If you're actively experiencing problems check out the tried-and-true connection issue fix of **unplugging your router or modem from its power source for about ten minutes,**then plugging it back in. After it boots back up and is operational, players generally notice a solid difference in the capability of their connection.
If you keep getting kicked out, can't connect, or find errors, run down the following quick-fixes: Ensure your router or modem's firmware and drivers are up to date. To do so, you'll likely be able to find help from your router manufacturer's website. Add the game you're trying to play as an exception to your firewall, or if you're unworried about security.

Please reply with the results, we will be glad to help you further.

Thank you.