I can not download Windows 11 due to a error

Anonymous
2023-01-09T15:22:41+00:00

Error

We are unable to complete your request at this time. Some users, entities and locations are banned from using this service. For this reason, leveraging anonymous or location hiding technologies when connecting to this service is not generally allowed. If you believe that you encountered this problem in error, please try again. If the problem persists you may contact Microsoft Support – Contact Uspage for assistance. Refer to message code 715-123130 and 9e33df80-e623-4216-aa20-eafc6686b4df.

Windows Insider program | Windows Insider preview | Install, activate, and Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
{count} votes

36 answers

Sort by: Most helpful
  1. Anonymous
    2023-01-09T18:22:56+00:00

    Hi,

    From your name, I guess you are in Russia. I'm afraid that Microsoft has suspended sales of new products in Russia as a protest against the Russian invasion of Ukraine. Microsoft hasn't said it is not suspending downloads of preview builds in Russia but I suspect this is related.

    14 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-01-09T20:41:16+00:00

    That's a common error users get from time to time.

    Quote from an MS employee:

    "Please do not continue to retry. It is not related to your location or browser. Retries can make the situation worse for you and prevent us from being able to clear it."

    Which build are you trying to download? please specify channel and language.

    9 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-01-23T19:17:45+00:00

    Hi,

    I am in Belgium and got the same message today. Did you suspend Microsoft products for Belgium? Did you ban it for the EU? I have an English and speak speak English : Did you ban it for English sounding people living in the EU as well? I reported your reply as abuse because it is prejudice and presumption like yours that we seek to stop.

    Now, back to me: I have the same problem as the OP. I am in Belgium with a Belgian IP address, and am trying to download the Windows 10 multi-region version in English (United States). I am using an Apple Macbook Air.

    Regards, S

    58 people found this answer helpful.
    0 comments No comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  5. Anonymous
    2023-01-23T19:30:12+00:00

    Now, back to me: I have the same problem as the OP. I am in Belgium with a Belgian IP address, and am trying to download the Windows 10 multi-region version in English (United States). I am using an Apple Macbook Air.

    I wouldn't recommend a Dev build at this time due to a current bug

    There's a direct link to the Beta build at the end of this thread.

    https://answers.microsoft.com/en-us/insider/forum/all/download-windows-11-vm-for-arm/c259eccb-beab-400a-880d-9785b3bddb4a?LastReply=true#LastReply

    FYI

    Even though Windows 11 ARM Insider Preview works on an M1 via Parallels or similar, the scenario is not officially supported by Microsoft.

    Options for using Windows 11 with Mac® computers with Apple® M1® and M2™ chips

    Parallels® Desktop version 18 is an authorized solution for running Arm® versions of Windows 11 Pro and Windows 11 Enterprise in a virtual environment on its platform on Apple M1 and M2 computers.

    btw: your profile doesn't show you as Insider, you need to register before you can download VHDXs

    2 people found this answer helpful.
    0 comments No comments