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I can not download Windows 11 due to a error

Anonymous
2023-01-09T15:22:41+00:00

Error

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Windows Insider program | Windows Insider preview | Install, activate, and Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-04-07T06:35:03+00:00

    This is what I get:

    "We can't reach the Windows Insider Program right now. Please try again later or check the forums info." <Answers Forum Link>

    Clicked the link - ended up here.

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  2. Anonymous
    2023-04-07T06:45:47+00:00

    This is what I get:

    "We can't reach the Windows Insider Program right now. Please try again later or check the forums info." <Answers Forum Link>

    Clicked the link - ended up here.

    Please run the Windows Update Troubleshooter

    Did you remove Norton after all?

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  3. Anonymous
    2023-04-15T12:01:05+00:00

    This is sooooo typical of Microsoft. Why can't they get their **** together. For DECADES there was an option for choosing the edition of Windows when installing it. I had Win 11 Pro installed and downloaded Windows 11 through the Media Creation Tool. I proceeded with the download and installation, only to realize that it installed Windows 11 Home.

    So now I can't even download a Windows 11 Pro ISO because of this "We are unable to..." nonsense. Microsoft basically keeps me from accessing what I paid for. I am so pissed off right now.

    9 people found this answer helpful.
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  4. CrazyKats 13,815 Reputation points Volunteer Moderator
    2023-04-15T13:21:42+00:00

    An ISO from Microsoft installs the version of

    the OS that's on your PC.

    If you had Windows Home, then bought a Pro

    license, when you clean install it gives you Home.

    You then go to Settings, System, Activation and

    change the Product Key to Pro.

    1 person found this answer helpful.
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  5. Anonymous
    2023-04-16T01:27:33+00:00

    I finally figured it out… and others can try this as well. Some ISPs use DNS addresses that block the download - AND block the ability to even start by using Windows Update. What I did - and it worked flawlessly for me: I went to the internet connection details and changed from the (DNS / IP Address / etc.) auto option to manual option and enabled IPv4 - then changed ONLY the primary and alternate DNS settings to 1.1.1.1 and 1.0.0.1 (respectively) and went back to windows update. Everything worked fine, and I had no need to download the ISO (which was being blocked as well) in order to do a clean install.

    I hope that this helps - and that I am not the only one for which it did.

    RD

    6 people found this answer helpful.
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