Share via

Can't login to Windows Insider on my PC through settings.

Anonymous
2021-07-09T04:54:31+00:00

Can't log in to Windows Insider on my PC through settings. If you could check my account, I have been an Insider for quite some time now but have never faced this problem before. Recently I had visited my Pc's Boot settings to check whether I had TPM on my computer but I had not. I had not made any changes but mistakenly clicked 'Save and Exit'. Then Windows, 10's settings app gave some problems so I had an Insider Build Preview ISO which I used to update my computer henceforth getting back my settings back to normal but as much as I can remember I had not checked the Insider settings then. Please note I had already login into Insider before using the ISO. Then as you shall see in the screenshots, I can't log in anymore. I had tried login for two three days now........ And when I click o Restart at the very end (last screenshot) it does not restart and after I manually restart and visit the Insider settings, the computer auto restarted. After restart, it asks me to set up the Insider settings once again. Also after I shut down my computer and again after some time (say 2.30 hrs) I revisited the Insider settings only to find that my account has been completely logged out and they ask me to "Get Started" again (reference; Screenshot 1).

Details:

Windows 10 Pro

Insider Release Preview (I originally had Insider Beta for Windows but did not have Min. Requirments for Windows 11)

Ver: 21H1 (19043.1083)

Microsoft 365 Apps for Enterprise

Insider Beta for Office

Ver: 2108 (14301.20004) -- Full - (16.0.14301.20004)

Screenshots - https://drive.google.com/drive/folders/1z-PqeH4Lqj7oXgKQUFCmXIUs-0OzJpkk?usp=sharing

Windows Insider program | Windows Insider preview | Security, privacy, and accounts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

4 answers

Sort by: Most helpful
  1. Anonymous
    2021-07-09T06:35:41+00:00

    You are on an Insider build now.

    You may need to do a clean install to clear your Insider settings.

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-07-11T14:38:23+00:00

    I am not having to do that 'cause every time I restart to active WIP on PC it shows the Get Started button. I want to remind WIP but something is not letting me do so. I never faced such a problem before...

    Please help asap.

    0 comments No comments
  3. Pauli O 15,375 Reputation points Volunteer Moderator
    2021-07-09T11:56:53+00:00

    Build 19043 (21H1) is released to public.

    Go to Settings / Update / WIP and select Stop getting previews and make two restart until WIP page show Get started button

    This bring your pc back to normal, released version. Then you can try repair install.

    https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

    0 comments No comments
  4. Anonymous
    2021-07-09T11:40:22+00:00

    Thanks, but please suggest a way to repair it without a clean install again...

    0 comments No comments