Windows Update Blank????(But Circle keeps Spinning)

Question

Can anyone help me...….?
i tried to reset my windows 11 pc. After resetting i updated my drivers through check for updates( no problem that time).After installing build 22000.132 my windows update settings page went blank. Except I could navigate to insider program then too everything blank...Can anyone help me in solving this please..��������
Click here For Sample of the problem

Answer 1

Hi,

Thank you for writing to Microsoft Community Forums.

Seems that you are having difficulties in Windows Update on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the make and model of the PC?
• What is the make and generation of the Processor?
• Why did you reset the PC?
• Do you have any non-Microsoft Antivirus/security program installed?

Let us try few steps.

Step 1: Run the Windows Update Troubleshooter

Select the Start    button, and then select Settings > System> Troubleshoot > Other troubleshooters, and then from the list select Windows Update > Run the troubleshooter.

Step 2: Check the Services.

Check the below services are running and Startup type is set to Automatic:

Cryptographic Services

Background Intelligent Transfer Service

Windows Updates Services

Step 3: Run the SFC.

1. Click on the Start button, Type CMD.
2. Right click on CMD and select Run as Administrator.
3. Type “sfc /scannow” without quotes and hit Enter.
4. After the scan, restart the computer.
5. Now check for the issue.

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Step 4: Run the DISM Tool.

1. Click on the Start button, Type CMD.
2. Right click on CMD and select Run as Administrator.
3. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:
   • DISM.exe /Online /Cleanup-image /Scanhealth
   • DISM.exe /Online /Cleanup-image /Restorehealth
4. To close the Administrator: Command Prompt window, type Exit, and then press Enter.

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Note: The tool might take some time to finish, so please do not cancel it.

Step 5:  Clean boot

Try booting your PC in clean boot. Refer to the article on How to perform a clean boot in Windows

**Note:**Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Also, you may not be able to use some programs in clean boot. 

If performing a clean boot fixes the issue then, please refer to the section How to determine what is causing the problem after you do a clean bootto check which program is causing the issue.

Note: Please refer the section Reset the computer to start normally after clean boot troubleshootingto boot the computer in to normal mode after troubleshooting.

Regards,

Aditya Roy

Microsoft Community – Moderator