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Issues with Netflix 4K in Edge

Anonymous
2022-04-15T18:11:20+00:00

I have recently discovered that I no longer see 4K content on Netflix in Edge. All content is restricted to HD.

I have Edge Version 100.0.1185.39 and HEVC 1.0.50361.0 installed.

When I type in edge://gpu, I found that HDCP 2.2 and HEVC 4K was not enabled. However, the funny thing is that I can see 4K content in the Netflix Windows app but just not in the Edge browser. I think some recent update broke this.

However, Intel Graphics Command Center tells a different story

Microsoft Edge | Audio and video playback | Windows 10

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  1. Anonymous
    2022-11-12T10:17:19+00:00

    Same issues, I have everything ok with edge://gpu except that it is showing up FALSE for HDCP2.2 support although NVIDIA control panel showing both graphics card and display being HDCP compliant

    Sent a feedback via Microsoft Edge as well, running the following specs:

    • GPU: NVIDIA RTX 3070 under Razer Blade 15" base (2021)
    • Secondary GPU: Intel UHD Graphics
    • External monitor (TV): Samsung Q80T 55"
    • HDMI connections: HDMI certified 2.1 cable connected to both HDMI 2.1 port (Game mode and input signal plus enabled on Samsung)
    • Current display settings (on TV): 120hz, 4k resolution, HDR enabled
    • HEVC: bought and enabled

    The only reason why I'm watching Netflix on edge is because it has 1.5x playback speed vs the Samsung TV app (which doesn't)

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  2. Anonymous
    2023-01-18T10:25:21+00:00

    Seems like we are in a very similar situation. Our Planet plays in 4k on my device but Outlander won't.

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