question

Jimmy-7216 avatar image
0 Votes"
Jimmy-7216 asked SharonZhao-MSFT answered

Could not sign-in to organization sign-in page

when I user the web page in chrome in Linux, i can sign-in in the organization page. When I use the native app in Linux, I can't sign-in with timeout (when redirecting to Taking you to your organization's sign-in page).

I am using Ubuntu 18.04 and teams_1.3.00.5153_amd64.deb.

I have set /etc/environment with HTTP_PROXY, HTTPS_PROXY, http_proxy, https_proxy to my local proxy
no_proxy, NO_PROXY to our organization sign-in host. I think the native app do not obey the /etc/environment proxy setup.

Is it any parameter to pass-in to allow the electron inside the native app in Linux to obey the proxy settings?




office-teams-linux-itpro
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

SharonZhao-MSFT avatar image
0 Votes"
SharonZhao-MSFT answered

Hi Jimmy,

Could you provide us a screenshot?

I installed the native app manually. I can sign in without problem.

7617-302.png



302.png (159.2 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Jimmy-7216 avatar image
0 Votes"
Jimmy-7216 answered

Attached below are the list of screen shot for the flow:

Teams starts and prompt for login
7620-teams1.png

Team start in electron and ask for login
7509-teams2.png

Teams redirect to organization page (stay for ~1min)
7681-teams3.png

Teams revert to login page again
7606-teams4.png



teams1.png (57.1 KiB)
teams2.png (999.8 KiB)
teams3.png (1.0 MiB)
teams4.png (1017.3 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

SharonZhao-MSFT avatar image
0 Votes"
SharonZhao-MSFT answered

Hi Jimmy,

There is an article about how to fix proxy timeouts errors. Hope it will be helpful.


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.