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Microsoft Edge is not remembering login data

Anonymous
2021-01-15T12:32:58+00:00

My login data is not being remembered on websites.  I am having to login everytime I visit pages I visit regularly.  This started last week prior to that everything was working fine.

I am running Edge Version 87.0.664.75 (Official build) (64-bit

Microsoft Edge | Website issues | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-04-16T19:59:44+00:00

    I encountered the same issue recently and was able to solve it as follows:

    1. Open Edge Settings -> Privacy, search and services
    2. Click "Choose what to clear every time you close the browser"
    3. Turn off the "Cookies and other site data". You can also turn it on and add exceptions for the sites for which you want to retain your login data (authentication cookies).

    Hope this helps!

    81 people found this answer helpful.
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  2. Anonymous
    2021-04-16T22:14:02+00:00

    Go to Edge Settings -> Privacy, search and services and choose what to clear every time you close the browser then Turn off the "Cookies and other site data"

    24 people found this answer helpful.
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  3. Anonymous
    2021-06-15T15:56:31+00:00

    Same issue here. Very frustrating.

    Version 91.0.864.48 (Official build) (64-bit)

    7 people found this answer helpful.
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  4. Anonymous
    2021-01-15T18:40:01+00:00

    ...  this seems to be a common issue, but Microsoft don't seem to be acknowledging it.  

    There are three known causes of this behaviour:

    1. A bug in Edge that caused some cookies to be deleted when they shouldn't have been. This was corrected with an update to Edge 86.
    2. A change in the way Windows protects sensitive personal data like passwords. This change was introduced with Win10 v. 2004, but the bug it woke apparently only affects users who are signed in to Windows with a local account. A fix has already been deployed to Windows Insiders and will be rolled out in an upcoming Windows Update. See the troubleshooting steps and workaround here: Outlook and other apps won't remember password after Windows Updates
    3. Interference from third-party security software. Several cases have been reported where uninstalling the software solved the problem; offending products include Norton and iolo.

    If you can rule out (2) and (3) as the cause of the fault, please submit feedback using the browser's built-in applet (Alt-Shift-i). This gives you the opportunity to include diagnostic information along with any other details you can give to help the Edge engineers find out what's going on.

    7 people found this answer helpful.
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  5. Anonymous
    2021-01-18T13:26:09+00:00

    Dear DaveRooney,in this case I recommend reinstalling Edge to see if the problem is resolved:

    Remove Microsoft Edge Browser

    Initially remove the browser with the step below:

    Press the Windows + R keys to open the run and enter the command below followed by the Enter key:

    %HOMEPATH%\AppData\Local\Packages

    Locate the folder that starts with the name Microsoft.MicrosoftEdge, right-click on it and enter properties.

    Leave as shown above, the Read Only option must be unchecked. Then click on apply and OK.

    When the window appears asking to confirm the Attribute change, confirm with OK.

    With the Microsoft Edge Browser closed, it will now be necessary to open the folder in question “Microsoft.MicrosoftEdge ...”.

    After opening the folder, select all its contents and then press the delete key, and finally confirm the deletion. In this way the browser was removed. To reinstall again, use the next step.

    Reinstall Edge - Powershell

    To perform Edge reinstallation via powershell, do:

    Press the Windows + X keys, choose Command Prompt (admin).

    As soon as you start the command prompt window, type powershell confirm with the Enter key.

    Copy and paste the command below into the Command Prompt window, followed by the Enter key:

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AppXManifest.xml"}

    Wait for the command to be processed and when finished, restart the equipment.

    If the answer helped in any way, please mark it as an answer, if your question has not been solved, please post again.

    I hope I helped, even more!

    1 person found this answer helpful.
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