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Netflix not working properly on Microsoft Edge Browser - Error Code D7377

Anonymous
2020-12-15T18:12:38+00:00

I have been using Edge from a decent time but have never been able to use Netflix to watch shows. Netflix works well on other browser like Google Chrome but I like Edge due to its new features and access. I am attaching the screenshot of the Netflix screen - 

Please fix this problem as soon as possiible.

Microsoft Edge | Website issues | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. David-M 101.3K Reputation points Independent Advisor
    2020-12-15T18:27:49+00:00

    Hi Sri,

    I'm David, an Independent Advisor.

    Apparently, it is an error already known by Netflix.

    Please see the link below to help them investigate this issue.

    https://help.netflix.com/en/node/116451

    Feel free to ask back any questions.

    7 people found this answer helpful.
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3 additional answers

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  1. Anonymous
    2021-03-16T03:11:12+00:00

    I disabled my adblocker

    8 people found this answer helpful.
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  2. Anonymous
    2021-03-16T15:28:37+00:00

    Hello there, I am facing a problem regarding Netflix. I have purchased a Netflix account and install the Netflix app on my Samsung Galaxy S20. It works fine in it but when I logged in from my laptop in Edge browsers it threw me an error. What kind of issue is this?

    Thanks

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  3. Anonymous
    2021-04-25T08:46:50+00:00

    I had the same issue, turning off the hardware acceleration worked for me. 

    Please follow the steps below.

    1. Click on the three dots menu and then click onSettings.
    2. Click on System.
    3. Turn off Use hardware acceleration when available.
    26 people found this answer helpful.
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