Hi paulabren,
My name is Lee. It is possible that Microsoft Edge is set to clear Cookies upon closing the browser.
To change this preference, please do the following:
- Click the 3 dots on the top-right corner
- Click Settings
- Click Privacy & Services
- Click Choose what to clear every time you close the browser
- Turn off all toggle buttons (swipe to left) especially the one for cookies and other site data
- Close Microsoft Edge and Restart the browser
If my suggestion did not solve the issue, please reply back so we can try other step.
Kind Regards,
< / L e e >