Microsoft edge

Question

We can't sign you in right now

Microsoft Edge sign in requires the latest version of Internet Explorer to be installed on this device. Please install Internet Explorer 11 from https://go.microsoft.com/fwlink/?linkid=2118167 and try signing in again.

I keep getting this error and have not been able to find a way around it.

I mean really, why do i still need to have IE 11 installed, c'mon Microsoft this is ridiculous and totally stupid.

How can I resolve this issue?

Answer 1

Thanks for your patience!

The team has looked into this issue and determined this is related to Compatibility mode. On Windows 10 if Edge is configured to run in Compatibility mode as Windows 8, you will see this error. This is not a supported configuration to run Edge on Windows 10.

The fix for this is to turn Compatibility mode off (right click on Edge from the File Explorer > Properties > Compatibility tab > Uncheck "Run the program in compatibility mode for:")

Answer 2

Already tried that, more than once.

I must also say that when trying to read up on what to do in Microsoft support, it is like trying to read Greek.

Microsoft really need to make their support pages more user friendly.

Answer 3

Just wondering why no one is answering this question.  I have the same issue. Reinstalled explorer11, reinstalled edge and I still get the message that i need to have explorer11  installed.  So always goes to the setup screen every time I start edge.  So i am the stage where i will just uninstall edge as it just is not worth the time to sort this out.

Answer 4

Any luck?

Trying to get support is horrible.