Share via

Microsoft edge

Anonymous
2020-08-11T07:29:22+00:00

We can't sign you in right now

Microsoft Edge sign in requires the latest version of Internet Explorer to be installed on this device. Please install Internet Explorer 11 from https://go.microsoft.com/fwlink/?linkid=2118167 and try signing in again.

I keep getting this error and have not been able to find a way around it.

I mean really, why do i still need to have IE 11 installed, c'mon Microsoft this is ridiculous and totally stupid.

How can I resolve this issue?

Microsoft Edge | Profile, sync, and sign in | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
  1. Anonymous
    2021-01-07T18:46:56+00:00

    Thanks for your patience!

    The team has looked into this issue and determined this is related to Compatibility mode. On Windows 10 if Edge is configured to run in Compatibility mode as Windows 8, you will see this error. This is not a supported configuration to run Edge on Windows 10.

    The fix for this is to turn Compatibility mode off (right click on Edge from the File Explorer > Properties > Compatibility tab > Uncheck "Run the program in compatibility mode for:")

    7 people found this answer helpful.
    0 comments

22 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-03-23T15:23:15+00:00

    It's not running in compatibility mode, it's running on windows server 2012.

    0 comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more