Edge will not open and repair fails with error code: Installer error 0x0000006

Question

Edge was working until I restarted my computer. Now it will not open and when I attempted to repair (Modify button under Apps & Features), I get an Error dialog window that says: Installer error: 0x0000006. Uninstall is not an option for Edge in Apps & Features or I would have tried that also. No other changes were made to my system prior to the shutdown/restart.

Answer 1

Hi Dave,

Tried both options; neither worked. The installer from the link you provided resulted in the same error dialog:

Answer 2

Thank you for that information, those errors need to be fixed.

Click the power button on your Start Menu

Press the Shift Key and click Restart

Your PC will boot into the Windows Recovery Environment

Go to Troubleshoot - Advanced Options - Command Prompt

Type this command and press Enter:

chkdsk C: /f /r

Wait for that command to complete, then restart your PC

Answer 3

Also, just ran chkdsk from cmd since I had it open and got this:

C:\WINDOWS\system32>chkdsk
The type of the file system is NTFS.

WARNING! /F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...
The total allocated size in attribute record (80, "")
of file 1A9000000004EEA is incorrect.
The total allocated size in attribute record (80, "")
of file D100000001D278 is incorrect.
The total allocated size in attribute record (80, "")
of file 4300000001D3E7 is incorrect.
The total allocated size in attribute record (80, "")
of file 7B00000001D41E is incorrect.
The total allocated size in attribute record (80, "")
of file 7000000001D452 is incorrect.
The total allocated size in attribute record (80, "")
of file 3100000001D45A is incorrect.
The total allocated size in attribute record (80, "")
of file 3900000001D46A is incorrect.
The total allocated size in attribute record (80, "")
of file AD00000001D4A7 is incorrect.
The total allocated size in attribute record (80, "")
of file 6100000001D4B0 is incorrect.
The total allocated size in attribute record (80, "")
of file EB00000001D4BE is incorrect.
The total allocated size in attribute record (80, "")
of file 5100000001D4D4 is incorrect.
The total allocated size in attribute record (80, "")
of file DE00000001D5B7 is incorrect.
The total allocated size in attribute record (80, "")
of file 3D00000001D5CC is incorrect.
The total allocated size in attribute record (80, "")
of file 9A00000001D5D6 is incorrect.
The total allocated size in attribute record (80, "")
of file 6800000001DF50 is incorrect.
1612032 file records processed.
File verification completed.
Phase duration (File record verification): 21.94 seconds.
15476 large file records processed.
Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed.
Phase duration (Bad file record checking): 0.36 milliseconds.

Stage 2: Examining file name linkage ...
72505 reparse records processed.
Index entry 53205359a4035ca2_0 in index $I30 of file 18BD is incorrect.
Index entry 532053~1 in index $I30 of file 18BD is incorrect.
Index entry SIH.20230823.063841.079.1.etl in index $I30 of file A2DA0 is incorrect.
Index entry SIH202~3.ETL in index $I30 of file A2DA0 is incorrect.
2281108 index entries processed.
Index verification completed.
Phase duration (Index verification): 1.28 minutes.

Errors found. CHKDSK cannot continue in read-only mode.

Answer 4

Click your Start button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

Answer 5

Hi, I am Dave, I will help you with this.

1

Open Command Prompt by right clicking its icon and selecting 'Run as Administrator'

Run this command and press Enter:

start msedge --disable-extensions

Does Edge open correctly?

If it does, there is some extension installed in Edge that is corrupt, that will need to be removed.

2

If that was not the problem, download the Edge offline installer from this link an use that to re-install Edge on top of itself.

https://www.microsoft.com/en-us/edge/download?f...