how to fix the "Hmmm… can't reach this page" in microsoft edge?

Question

I'm unable to fix this "Hmmm… can't reach this page" for 3 days now. Even with the help of youtube tutorial/guide, I still can't fix it. I need some help to you guys, because Microsoft Edge an easy way to search and very convenient to use. also I'm using windows 11 home.

Answer 1

Hello JOHNDREY

Im Juliet and Ill do my best to help you :)

I'm sorry to hear that you're experiencing trouble with Microsoft Edge. The "Hmmm... can't reach this page" error typically indicates a problem with your internet connection or the website you're trying to access.

I would first suggest you try to Ensure that you're connected to the internet and that your connection is stable. Try visiting other websites to see if the issue is specific to a particular site or affecting all websites.

After that, Try to Clear browsing data. Please follow the steps below:

1. Open Microsoft Edge, click on the three-dot menu in the top-right corner, and select "Settings."
2. Under the "Privacy, search, and services" section, click on "Choose what to clear" under the "Clear browsing data" header.
3. Make sure to select "Browsing history," "Cookies and other site data," and "Cached images and files," then click "Clear."

I hope it helps. Let me know what happens :)

Have a nice day ahead of you. <3

Answer 2

Md

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Answer 3

When you refer to "yourtennant.sharepoint.com", is that that actual site name? Or should I replace part of it with the site that is giving me trouble?

Answer 4

For anyone else who should happen to read this, I had the same problem and it turned out that someone had deleted the site's home page. Try accessing the site's recycle bin by going to https://yourtennant.sharepoint.com/sites/yoursite/_layouts/15/AdminRecycleBin.aspx

Find the home page and restore it. After that you should be good to go. Don't forget to yell at the person who deleted it!

Answer 5

Imagine that the URL of SharePoint is "https://consorto.sharepoint.com/sites/yoursitename"

Your tenant would be "consorto.sharepoint.com"

So, you would need to go to https://consorto.sharepoint.com/sites/yoursite/_layouts/15/AdminRecycleBin.aspx. You can just copy your URL up to the "/" after your sites' name, then append "_layouts/15/AdminRecycleBin.aspx" to the end of it.

I hope that makes sense. I'm terrible at explaining things!