Issue with Mixed Language Text Display in Microsoft Copilot

Question

Dear Microsoft Support Team,

I am writing to report an issue I have encountered with Microsoft Copilot. As a native Persian (Farsi) speaker, I have difficulty reading text when Copilot mixes English and Persian languages. The text alignment and word order become confusing, making it hard to follow the instructions.

Steps to Reproduce:

1. Ask Copilot to explain a concept using both English and Persian.
2. Observe the mixed language text output.

Example: When I asked Copilot to explain a simple topic in both English and Persian, the response included mixed language text. The alignment and word order were incorrect, making it difficult to read and understand.

Expected Behavior: The text should be displayed in a right-to-left (RTL) format when Persian is used, ensuring proper alignment and readability.

Actual Behavior: The text is displayed in a mixed left-to-right (LTR) and right-to-left (RTL) format, causing confusion and difficulty in reading. This issue might be related to improper handling of Unicode Control Characters. To properly support simultaneous use of a right-to-left language (Persian) and a left-to-right language (English), Copilot should utilize Unicode Control Characters.

Keywords:

• Mixed language text
• Right-to-left (RTL) alignment
• Persian (Farsi) language support
• Microsoft Copilot
• Text readability issue
• Unicode Control Characters

I appreciate your attention to this matter and look forward to a resolution that improves the readability of mixed language text in Copilot.

Thank you for your support.

Answer 1

Hi Ali Jani.

Welcome to Microsoft Community.

I understand that you are experiencing language confusion in your replies when using Copilot.

I understand that this is frustrating, especially when you expect to see clear and accurate responses. This situation is indeed troubling.

However, unfortunately, this issue is beyond the scope of our current support. This issue should be brought to the attention of the Copilot-related development team. In order to help you resolve the issue and improve the service, it is recommended that you report this issue through Copilot's feedback feature. (Feedback is available via the menu near the user profile icon at the top of the Copilot window.) This way, the relevant team can get detailed information and fix it directly. Thank you for your understanding and cooperation.

Best regards,

Zev - MSFT | Microsoft Community Support Specialist