Unable to login on any of my organisation sites

chris dcunha 1 Reputation point

It gives an microsoft authentication app message saying kindly approve the request. However problem here is I had removed the account from the application! Now I am here in a deadlock unable to add the account back as well as the sites I want to access keep on sending authentication request to the Microsoft authenticator app.

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  1. The Thus 6 Reputation points


    you can sign-in to your main account and then reinstall the app and open the aap again sign-in and check is everything is fine or check what issue is showing.. .

    Thanks & Regards

    Crew Cut

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  2. Anthony Albanese 1 Reputation point

    I have had this same issue, the easiest way to fix was to delete the authentcator app and reinstall it and add your accounts again. It was really quick and I havent had the issue again.

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  3. UMUT DUYUM 1 Reputation point

    No, it won't be a problem to sign in when you uninstall the authenticator app and install it again, but you can try by sending a code to your phone

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  4. UMUT DUYUM 1 Reputation point

    Even if you delete your account, you can retrieve your data for 30 days after 30 days it is completely deleted

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