Windows 2019 server not able to promote

Rajesh Karre 1 Reputation point

Hi all

Hope you are all good.

We are facing an issue while promoting 2019 server to Domain controller.
We have our environment with 2016 servers, which are all physical servers. And the DNS is third party.
The 2019 server is azure VM. While we are promoting the server we are getting the error as below

The wizard can not access the list of domains in the forest. The error is: an extended error has occured

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. James Hamil 22,266 Reputation points Microsoft Employee

    Hi @Rajesh Karre , please send an email to with the subject "ATTN: James Hamil" and your subscription ID and I'll set you up with a free support ticket.

    Thank you,

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