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I have a credit card stored in my Wallet that I have successfully used in the past. I use it for my Microsoft subscriptions. Recently I tried to make a purchase on my computer but when the requirement to enter my credit card security number (CVV/CVC) came up it would not work. The app showed the buffering sign but then stopped at the exact same window. I re-entered the number a few times but it never did work. I went into settings to ensure I had the correct CVV/CVC number and tried again with no success. I shut down and restarted my computer again with no success. I added another credit card to my wallet and tried to use that but once again zero success. There does not seem to be an option for me to delete and then re-install the "authenticate card" function or to disable the credit cards as I use my credit card for my subscriptions.
I recently reset my computer as I was having an issue with icons not working after my computer was updated with KB5030310 that was not able to be corrected using this community Q&A. Everything seemed to be working OK after I went through the process and handled all the issues that come with a reset but this is now popping up. I would rather not have to reset my computer again.
Managing profiles and sync in Microsoft Edge on Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I've attempted to change the CVV twice. It's currently blank. I've been using this card for several years, this began a few weeks ago. My wife also has the same problem with a different card.
Windows 10/Edge
I have the same exact issue. Cards are stored with Windows 11 / Edge. Card info does fill in but CVV code authorization screen does not work. It just keeps coming back up.
I am having this very same issue for the past month or so, with just one card I have on file. Today, I went into MS Wallet, in my online MS account, and removed the old version of the card, after telling MS to move the attached subscriptions to another card I have on file. I totally removed the offending card, then set it up as a new card, reentered everything from scratch, triple checking all my numbers. It still would not work, telling me to recheck number, after I tried to insert CVC, in Edge.
I was on the REI website, trying to pay for something, so I just manually input all the card's numbers on the website, and the payment went through just fine.
This problem cropped up a month or two ago. It was right after an Edge update.
I am experiencing the exact same issue as Bill and Max. The CVV verification has been working ever since I've had the card and in the last 2-3 weeks, it has become problematic. I actually (incorrectly) told one vendor that they had a gateway issue on their site.
Hello, Bill_913
Welcome to Microsoft Community.
It's possible that Edge itself is experiencing some issues. Have you tried the steps mentioned here?
What to do if Microsoft Edge isn't working - Microsoft Support
For example, clearing your browsing data (make sure to back up important data beforehand), disabling extensions, and checking your network settings?
If these still don't work, please provide feedback to the developers so they can investigate the issue. Simply open Edge, click on the three dots in the upper-right corner, then select "Help and feedback" - "Send feedback."
Best regards
Yuhao Li
Microsoft Community Technical Support