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Credit card verification using CVV does not work.

Anonymous
2023-11-02T14:50:39+00:00

I have a credit card stored in my Wallet that I have successfully used in the past. I use it for my Microsoft subscriptions. Recently I tried to make a purchase on my computer but when the requirement to enter my credit card security number (CVV/CVC) came up it would not work. The app showed the buffering sign but then stopped at the exact same window. I re-entered the number a few times but it never did work. I went into settings to ensure I had the correct CVV/CVC number and tried again with no success. I shut down and restarted my computer again with no success. I added another credit card to my wallet and tried to use that but once again zero success. There does not seem to be an option for me to delete and then re-install the "authenticate card" function or to disable the credit cards as I use my credit card for my subscriptions.

I recently reset my computer as I was having an issue with icons not working after my computer was updated with KB5030310 that was not able to be corrected using this community Q&A. Everything seemed to be working OK after I went through the process and handled all the issues that come with a reset but this is now popping up. I would rather not have to reset my computer again.

Microsoft Edge | Profile, sync, and sign in | Windows 11

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  2. Anonymous
    2023-12-07T14:08:57+00:00

    Microsoft does not take either of our credit cards (mine or hers). It takes the person's wrong name. It happens to both of our cards. It wants my wife's name on my card, not mine. Same with my wife and her card... wants my name, not hers. Non-sense. I have to pay for next year of my Family system very soon... December 13. Please help get this working to pay for my Family system. ASAP. Thank you.

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  3. Anonymous
    2023-12-04T22:52:59+00:00

    I have the exact same issue. Please get this fixed!

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  5. Anonymous
    2023-11-28T06:47:19+00:00

    Same here, still not working.

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