Cant uninstall programs says i dont have sufficient access

Question

When i try to uninstall a program thru add/remove i keep getting message saying system administrator has set policies to prevent this....when i close that box another one pops up saying that i do not have sufficient access to uninstall contact sys admin.....I AM the administrator.  Why cant i uninstall the programs??

Answer 1

Hi mswantmore,

Welcome to Microsoft Windows Vista Community site.

Option 1

You can follow the link below to start your computer in safe mode and then try to uninstall it from add and remove programs.

http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode

Option 2

Disable UAC and then check if this resolves the issue by uninstalling it form add and remove programs. Follow this link: http://windows.microsoft.com/en-US/windows-vista/Turn-User-Account-Control-on-or-off

Option 3

You can also try to take ownership of the uninstaller because in Windows Vista, occasionally you may need to take ownership of certain files that not belong to you, and then assign read, write, modify, traverse, or full control permissions to yourself so that appropriate permissions to run the file. If you’re not the administrator for the Vista system, then you need to login as an administrator so that you can easily do it by following these steps.

In Windows Explorer window, locate the files or folders that you want to take ownership and grant access permissions.

1. Right click on the uninstaller**.**
2. Click on **“Properties”**on the right click menu.
3. Click on **“Security”**tab.
4. Click on “Advanced” button at the bottom.
5. In Advanced Security Settings dialog window, click on **“Owner”**tab.
6. Here you will be able to see current owner (i.e. TrustedInstaller).
7. To take ownership of the object, click on the Edit button. Give permission to UAC. Then highlight the user name in the “Change owner to” box that you want to assign as the owner for the object.
8. Click **“OK”**to finish the process.
9. Back in Advanced Security Settings window, you will see the current ownerhas changed to the user you just selected.
10. Click “OK” button to exit this window.
11. Click **“OK”**again to exit completely from the Properties window.
12. Repeat step 1 to 4 to open the object’s Properties window again.
13. Back in object’s Properties window, click on Edit button, and confirm the UAC elevation request.
14. Highlight the Administrators in the “Group or user names” box. If the user ID or group that you want to manage the permissions for the object doesn’t exist, click on “Add” button, and type in the user name or group name desired into the “Enter object names to select” box, and finish off by clicking on “OK”.

15.In the Permissions for Administrators box below (or any other user name or group name you chose), click on “Full Control” under the “Allow” column to assign full access rights control permissions to Administrators group.

16. Click “OK” twice when done.

Reference link:http://support.microsoft.com/kb/810881

Let me know if this worked.

Hope this is helpful.

Regards,

Vijay K - Microsoft Support

Visit ourMicrosoft Answers Feedback Forumand let us know what you think.