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HP Webcam 101 does not work anymore in Windows Vista__

Anonymous
2010-03-03T02:54:33+00:00

I was in the middle of skyping when (Web You Cam) which is installed on my computer suddenly came on as it has before.  Usually, when that has happened, I have just closed it or gone quickly into the options and changed it to the HP Webcam - 101 setting.  This time when I closed it,  and it seems to have messed up the webcam settings.  

I have done it all gone into the Device Manager, Input devices it lists USB Camera.  When you go to

Driver details it has this listed C:\Windows\system32\drivers\usbvideo.sys . 

Details says  - Property decription and Value says - USB Video Device. 

General says that the Device status is working properly. When I select Update drive it gives me two options

 (1) -> Browse my computer for software driver, Locate and install driver software manually.  when I select this this come up C:\SWSetup\SP39902\V32  Then when you press the next button it tells you that Windows has determined the driver software for my device is up to date. 

(2)-> Serch automatically for updated driver software.  Widows will search your computer and the Internet for the latest driver software for your device..  When I select this it comes up with searching on line, then it also comes of with windows has determined the driver software for your device is up to date.

I hope I have given you enough information to be able to help me get this working.

P.S I have now uininstalled Web You cam ,off my computer because I also noticed that after the webcam stopped working,

when I opened the main flolder some of the usual componets in the folder were missing.  Reinstalled it and it came up the same way.  Infact now it comes up giving me the option to renew it but at a higer version.  It seems as if the older version is not offered anymore.  In any case HP Webcam -101 is what I use to use.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2010-03-23T21:12:27+00:00

    I have been to the above mentioned site but even before I did that I did update the drivers.  It told me that I already had the most up-to-date drivers.  I went to the YouCam website to download Version 3 as I only had the original version and thought that, that may be the problem.  When I went back into skype I found out that it only displayed a still picture of you cam 3 infact it say YouCom instead of YouCam  so I uninstalled it again.

    Any more ideas!

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  2. Anonymous
    2010-03-12T22:59:48+00:00

    Hi MD's,

    It's possible that a Windows update may have caused this, and you need a driver update. 

    I see that you used the Windows Updates to check if there was a new one, but have you checked HP's website to verify?  You can check their website here:

    http://welcome.hp.com/country/us/en/support.html

    Hope this helps!

    Debra

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think

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  3. Anonymous
    2010-03-05T01:53:34+00:00

    Thanks Praseetha  K for replying to my email but I do not know whether I should be doing this as since I had the problem I have taken my computer to be tuned so if I was to do system restore wouldn't that bring  back other old issues my computer was having.  Is there any alternative? P.s.  I forgot to mention th webcam issue when I took my computer in.

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  4. Anonymous
    2010-03-04T02:21:01+00:00

    Hi MD's,

    Since you have already tried to uninstall and reinstall the drivers, you can try****to restore the operating system to an earlier point in time by following the steps:

    1. Click Start, type system restore in the Start Search box, and then click System Restore in the Programs list.

    If you are prompted for an administrator password or confirmation, type your password or click Continue.

    1.  In the System Restore dialog box, click Choose a different restore point, and then click Next.
    2. In the list of restore points, click a restore point that was created before you began to experience the issue, and then click Next.
    3. Click Finish

    Note: When you perform System Restore to restore the computer to previous state, programs and updates you installed are removed.

    For more information please follow the below given link:

    How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista.

    http://support.microsoft.com/kb/936212/

    Hope this information is helpful.

    Praseetha K

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

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