Can't find script engine "VBScript" for script.

Question

When trying to install Windows Cleanup Utility (msicuu2.exe) this error message appears.  I'm trying to install Java but get the Java Setup error 1723: There is a problem with this windows installer package.  A DLL required for this install to conplete could not be run....

I have Windows Home Premium and it looks like I have the Windows Installer-Unicode Version 5.0.7600.16385 

Any steps to fix would be most appreciated.

Answer 1

You obviously have/had McAfee Anti-Virus installed.

If you've uninstalled McAfee then you need to run the McAfee removal tool to correct a number of resulting problems

Download the McAfee removal tool from:

http://download.mcafee.com/products/licensed/cust\_support\_patches/MCPR.exe

Click Save, and save the file to a folder on your computer.

Navigate to the folder where you saved the file.

right-click on MCPR.exe and select 'Run as Administrator'  to run the removal tool.

when complete, reboot - then check the registry again.

If McAfee is still installed, this is 'expected behaviour'

Answer 2

I tried those commands and the key is still missing

Here are the REG files.

---

Windows Registry Editor Version 5.00

;Vbscript.dll registration for Windows 7, 8 and 10.

[HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}]

@="VB Script Language"

[HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\Implemented Categories]

[HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\Implemented Categories{F0B7A1A1-9847-11CF-8F20-00805F2CD064}]

@=hex(0):

[HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\Implemented Categories{F0B7A1A2-9847-11CF-8F20-00805F2CD064}]

@=hex(0):

[HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32]

@="C:\Windows\System32\vbscript.dll"

"ThreadingModel"="Both"

[HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\OLEScript]

@=hex(0):

[HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\ProgID]

@="VBScript"

---

Also run the following if you're running Windows 64-bit.

---

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\Wow6432Node\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}]

@="VB Script Language"

[HKEY_CLASSES_ROOT\Wow6432Node\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\Implemented Categories]

[HKEY_CLASSES_ROOT\Wow6432Node\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\Implemented Categories{F0B7A1A1-9847-11CF-8F20-00805F2CD064}]

@=hex(0):

[HKEY_CLASSES_ROOT\Wow6432Node\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\Implemented Categories{F0B7A1A2-9847-11CF-8F20-00805F2CD064}]

@=hex(0):

[HKEY_CLASSES_ROOT\Wow6432Node\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32]

@="C:\Windows\SysWOW64\vbscript.dll"

"ThreadingModel"="Both"

[HKEY_CLASSES_ROOT\Wow6432Node\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\OLEScript]

@=hex(0):

[HKEY_CLASSES_ROOT\Wow6432Node\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\ProgID]

@="VBScript"

---

Save the above lines to Notepad (in two separate files), with .REG extension. double-click the file to apply the contents to the registry.

Downloadable REG files are here (Fixes Error "Can't find Script Engine Vbscript")

Answer 3

I tried those commands and the key is still missing