Can't find script engine "VBScript" for script.

Question

When trying to install Windows Cleanup Utility (msicuu2.exe) this error message appears.  I'm trying to install Java but get the Java Setup error 1723: There is a problem with this windows installer package.  A DLL required for this install to conplete could not be run....

I have Windows Home Premium and it looks like I have the Windows Installer-Unicode Version 5.0.7600.16385 

Any steps to fix would be most appreciated.

Answer 1

HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32

At that key in the right window is there a Value *(Default)*of type REG_SZ with a "Data" of C:\Windows\system32\vbscript.dll

When I go to the above location the value shows: C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20170201163536.dll and it won't let me change it to C:\Windows\system32\vbscript.dll

I get an error: "Cannot edit: Error writing the value's new contents."

Answer 2

I've also been having this problem and was grateful for the advice on this thread, particularly auggy's post. McAfee was the culprit for me also. A few posters mentioned that they needed to set permissions on this key before they could edit it, it was the same for me. In addition, I had a unique issue not covered in the thread, where a 32-bit app (on a 64-bit os) was trying to run a vb-script and it needed an extra key tweak for this this to work.

So thought I'd summarise an explicit list of steps that encompasses everything I garnered from this thread, in addition to my extra hurdles. I'm not sure if base64 encoded screenshots will work here, but I've tried to add them in too...

1. Open regedit as administrator
2. Browse to the following key:

HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32 3. Right-click this key and select "Permissions..."

4. Select the "Administrators" group and click the check-box for Allow "Full Control"

5. Edit the "(Default)" key's value and change it:

FROM: C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20140819031109.dll

TO: C:\Windows\system32\vbscript.dll 6. Now browse to the following key for 32-bit apps:

HKEY_CLASSES_ROOT\Wow6432Node\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32 7. Right-click this key and select "Permissions..." 8. Select the "Administrators" group and click the check-box for Allow "Full Control" 9. Edit the "(Default)" key's value and change it:

FROM: C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20140819031109.dll

TO: C:\Windows\system32\vbscript.dll

Now vb-scripts will run fine, whether triggered from a 64-bit or 32-bit process...

Answer 3

Aha!  My HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32 (Default) had a leftover dll from recently-uninstalled   Avast virus scanner.

As admin, changed HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32 permissions to allow updating, then replaced the (Default) value with 

C:\Windows\system32\vbscript.dll

thank you very much, I was looking for this information since a long time, it works very well now !

Answer 4

Can you check the following registry key?:

HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}

At that key in the right window is there a Value (Default) of type REG_SZ with a "Data" of VB Script Language

Also check the following registry key:

HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32

At that key in the right window is there a Value (Default) of type REG_SZ with a "Data" of C:\Windows\system32\vbscript.dll

 

 

Yes to both items.  Also, in InprocServer32 there is:  ThreadingModel (Name); REG_SZ (Type) and Both (Data).

Answer 5

Are you running 32-bit or 64-bit version of Windows 7?

Also, do you have McAfee installed as McAfee has been known to cause similar issues as reported in the following thread:

http://social.answers.microsoft.com/Forums/en-US/w7programs/thread/1a4499ae-8bc1-4534-9c6f-4d399ac70d9a