blue screen appear with bad pool header error message

Question

blue screen appear with bad pool header error message after installing windows 7 Ultimate N.  Been re-installing a few times but it didnt help.  Please tell me what to do bec at times I couldnt start the windows.

Answer 1

Can you upload the contents of c:\windows\minidump to your SkyDrive and provide a link?  

If you're getting a BAD_POOL_HEADER bugcheck, you're experiencing a crash due to memory corruption. This could be due to faulty hardware such as RAM, or due to a buggy or incompatible driver.  In this case, check the items below for running chkdsk, sfc, and driver verifier.  Driver Verifier is the proper thing to turn to for memory corruption issues such as this, and chkdsk and sfc can turn up disk or file corruption.

General guidance for dealing with memory corruption:

 Consider running chkdsk on all partitions.  Let chkdsk complete on each partition and see if that helps.

For memory corruption cases such as you seem to be experiencing, it can be helpful to use Driver Verifier.  To enable Driver Verifier... start->verifier.exe->OK->Create standard settings- >Next->select driver names from a list->Next->sort by Provider->select all non-Microsoft drivers->Finish, and OK your way out  of the dialog.

Then, reboot and use the system as you normally would, and wait for a problem.  In the event that the system does not boot  completely after enabling driver verifier, boot into Safe Mode and run driver verifier, and tell it to delete the changes.

Wait for a bugcheck to occur after enabling verifier as described, and then upload it to your SkyDrive, and provide a link.

Also consider running SFC /SCANNOW.

If you boot into safe mode, do you still experience bugchecks? What about if you do a clean boot, or device clean boot?

Consider testing memory with Windows Memory Diagnostic or memtest86. Note that memory that passes tests is not necessarily  good memory - it just hasn't failed a test.  Consider systematically eliminating RAM from the system - run with a couple of  modules for a while, and see how things go. Then try the other modules.

Other common suggestions include ensuring drivers are up to date (including video drivers), as well as ensuring that you're  using the latest BIOS.

Answer 2

Hi,

Check this thread for information on how to use BlueScreenView, MyEventViewer and other

methods to troubleshoot BlueScreens - top 3 replies.

http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990

===================================

That could be drivers although antivirus/antispyware/security programs and other hardware

are also probable causes. Updating the major drivers and BIOS would be the best plan of

attack. If needed also try uninstalling your antivirus/security as a test.

BCCode: 19    0x00000019  <-- read thishttp://www.faultwire.com/solutions-fatal\_error/BAD-POOL-HEADER-0x00000019-\*1040.html?order=date

**References to Vista also apply to Windows 7.**This is my generic how to for proper driver updates : (BIOS and major drivers) 

This utility makes it easy to see which versions are loaded :

DriverView - Free - utility displays the list of all device drivers currently loaded on your system.

For each driver in the list, additional useful information is displayed: load address of the driver,

description, version, product name, company that created the driver, and more.

http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker's which are the most current.

Control Panel - Device Manager - Display Adapter - write down the make and complete model

of your video adapter - double click - Driver's tab - write down the version info. Now click UPdate

Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click -

Uninstall - REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party

with their own software and drivers and any other major device drivers you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device

Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for

BIOS, Chipset and software updates at System Maker's site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after

each installation.

Always check in Device Manager - Drivers tab to be sure the version you are installing actually

shows up. This is because some drivers rollback before the latest is installed (sound drivers

particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as

needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check

manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.

http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

Installing and updating drivers in Windows 7 (updating drivers manually using the methods above is

preferred to ensure the latest drivers from System maker and Device makers are found)

http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

If you update drivers manually then it is a good idea to disable Driver Installations in Windows

Updates, this leaves Windows Updates ON however it will not install drivers which will usually be

older and cause issues. If Updates suggests a new driver then HIDE it (Right Click on it) and then

go look for new ones manually if you wish.

How To Disable Automatic Driver Installation In Windows Vista - Drivers

http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/

http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx

Hope this helps.

---

Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

Answer 3

https://onedrive.live.com/redir?resid=E28CF8219D8E8BA5!6269&authkey=!AP16LdFAcfdEDb0&ithint=folder%2cdmp

Here is a copy of the dump files.

thank you,

Gerald