Windows Update Error 80072efd. (windowsupdate_80072efd)

Question

Hi, I have been having numerous problems with the Windows Update Error 80072efd. I have tried every solution to no avail.

Initially I was getting the “Windows Update error 80070002”. So I followed the solution as proposed by Microsoft. Namely I stopped the Windows Update service, deleted temporary update files, and restarted the Windows Update service. But then when restarting Windows Update I ended up receiving this lovely new error called WindowsUpdate_80072EFD. I tried restoring the computer to a time before I had received any of these problems, but I still got this error.  I tried to solve it by turning off the firewall and by waiting 30 minutes before updating again, but to no avail. Then I added these sites as trusted sites in the security of internet explorer

http://*.update.microsoft.com
https://*.update.microsoft.com
http://download.windowsupdate.com

I then created a new rule in the advanced windows firewall that allows the program: wuapp. In the basic windows firewall, i added wuapp as an exception. Again, to no avail. So I clicked on the Start menu, selected Run and type the following: regsvr32 Dssenh.dll Gpkcsp.dll Slbcsp.dll Sccbase.dll  This gave me a window that said: "The module "Gpkcsp.dll" failed to load. Make sure the binary is stored at the specified path or debug it to check for problems with the binary or dependent .dll files. The specified module could not be found."I then uninstalled the anti-virus (because I couldn’t disable it) and still received the same error. I then added these sites as trusted sites in the security of internet explorer

§   http://update.microsoft.com

§   http://windowsupdate.microsoft.comBut I still received the error. I read somewhere to run the Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773), but no such updates exist for vista. I then created a coupld new rules for windows firewall: outbound rule for a TCP Port of the number 65,55,184,125, an inbound rule for a TCP Port of the number 65,55,184,125, an outbound rule for a UDP Port of the number 65,55,184,125, and an outbound rule for a UDP Port of the number 65,55,184,125. Again, to no avail. I read that I should disable any software accelerators, but to the best of my knowledge I don't actually have any. Any help would be appreciated.

Answer 1

Problem: When you try to use Windows Update or update Windows Defender to check for and install updates, you receive one of the following error messages:

Windows Defender error code 0x80072efd

Windows Update **** error code 80072efd

The following solution worked for me on a PC running Vista SP1. This was after all of the other suggestions provided by Microsoft Support at http://support.microsoft.com/kb/836941 and http://support.microsoft.com/kb/971058 did not work.

Solution (Vista SP 1):

1. Click the "Start" Button, click "All programs", and click "Accessories".
2. Right-click “Command Prompt” Run as administrator". If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Type "netsh winhttp reset proxy" (without quotes) at the command prompt, and press Enter.
4. Try the update again.

Answer 2

http://support.microsoft.com/kb/836941

Above is MS's solution to it!

They do offer a long list of things to try.

Besides the firewall/AV ones, there are some advanced methods in the second 1/2 of the above link.

Hope it helps!

Cheers.

---

Mick Murphy - Microsoft Partner

Answer 3

The solution to my last problem regarding getting the screen: "!! 0xc01a001d !! 288342/89953 (\Registry\Machine\COMPONENTS\DerivedData..." (without the quotes) was fairly simple. I just inserted the reinstall DVD for Windows Vista and then selected repair. That may have actually worked for all the other problems I mentioned, I just hadn't thought of trying it till now.

Answer 4

Hi Mick,

I have tried every step that was mentioned in that link. The details can be found in my initial post. 

I've just disabled some software accelerators, but still the error prevails.

Any help would be appreciated.

Answer 5

There are two separate BITS updates that I have found for Vista, one of them   prevents a crash caused by a BITS failure and the other   helps you recover from an update failure due to a bits crash. I could be mistaken, but I think Vista either doesn't use WinHTTP 5.1, or that is not applicable to the problem you are having. I came across the same page you are talking about in trying to solve the 2 80072 EFD problems i am dealing with lol.

I also (as noted above) am trying to solve the 80072 efd snafu on two seperate computers, one a friends, and the other on another computer forum. Along with the stuff you tried I have: Downloadedand installed the System Update Readiness tool , ensured that the latest installer, 4.5 was installed by trying to install it from here , (if you get a meesage saying "The update does not apply to your system' it means you already have it), turned the MS firewall off, reset the firewall, cleared the firewall, disabled the firewall, and finally re-set the firewall when I "disabled" it too well lol by using this . I have tried many things but to  no avail. I was about to post my own thread in the Update section when i saw this thread (funny, a site search of 80072efd turned up ZERO). I have threads about this on 6 different computer tech sites and if you want a full list of the steps I have tried (they all failed) let me know. As each computer and circumstance is different, perhaps what failed to work on one machine will work on another. However I have tried the steps on two seperate machines.