Missing file:Cannot find required DLL 'C:\windows\system32\AutoRunGUI.Dll' while loading Sims2 on Windows 7 64 bit

Question

hi,

      i have a 64 bit operating system and windows 7 and each time i load the computer game it will not open the autorun and when i click on the autorun file it comes up with this c:\windows\systems32\autorunGUI.DLL and im not sure how 2 fix it can someone help please

Answer 1

Hi sweetpink,

AutoRunGUI.dll (AutoRun GUI) is a component from the software AutoRun GUI version 1.1.294 by Electronic Arts Inc. If the game is not able to find AutoRunGUI.dll, then the file might be corrupted or the CD might have some scratches which might be preventing the game to load.

Firstly, make sure the Discs are good and then try to load.

I would suggest you to follow the steps mentioned below to see if that help.

Try copying the files off the CD to your hard drive and try installing from there

1.    Click on Start and click on Computer. 

2.    Open drive C. 

3.    Click on New Folder option to create a folder 

4.    Name the folder as Disk Images (it is important that the name has a space in it). 

5.    Open the Disk Images folder. 

6.    Create one more folder.

7.    Name this folder Disk1. 

8.    Repeat steps 6 and 7 while substituting Disk1 for Disk2 and so on until there are 4 'Disk' folders followed by a number 1 through 4. it is important to note there must not be a space between "Disk" and the number. 

9.    Insert Disk 1 of The Sims 2 into your CD-Rom drive. 

10. Click on Start and click on Computer. 

11. Right-click on the CD-ROM Drive and choose Open. 

12. When you see the contents of the disk in the Window, press CTRL + A to Select All. 

13. Once all the contents of the disk are highlighted press CTRL + C to Copy. 

14. Open the Disk1 folder you created under C:\Disk Images; press CTRL + V to Paste. This will copy the contents of the CD into the Disk1 folder. 

15. Repeat steps 9 through 14 for the remaining disks until you have copied each disk into its appropriate folder. 

16. Once all the disks have been copied, remove ALL CDs from any drives. 

17. Open the Disk1 folder under Disk Images and right click on autorun.exe and choose to “Run as administrator” to start the installation. 

18. To save disk space, you can delete the Disk Images folders after the installation is complete.

You can also check if Electronic Arts have any suggestion on this issue.

www.forum.ea.com  

Hope this information is helpful and let me know if this worked.

Mouneshwar R – Microsoft Support

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Answer 2

I have installed disk 1 and entered the serial number which works up until 23%, then it asks for disk #2. What do I do next? I have tried going into each folder and right clicking on different things but it claims that it cannot find the original The Sims. I have tried putting the disk 2 in the drive and right clicking, but it still doesn't work. Please help!!! I have Business Vista on my PC and I am having trouble installing Sims 2.

Answer 3

Do you have to do this for every expansion pack?

Answer 4

Hi sweetpink,

Glad to know that the steps worked. If you’ve any issues with Windows in the future, please feel free to post it here.

Regards,

Mouneshwar R – Microsoft Support

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Answer 5

thank you for your help it worked and now i have a fully functioning game thanks again for your help