Getting C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll everytime I try to uninstall a software.

Question

I have a Sony Vaio notebook running Windows Premium and have been having this problem for a while.   I noticed the following error message on the Task Scheduler:

InstallShield Update Service Agent has stopped working properly

Could they be related?  How can I reinstall InstallShield, if I need to?

Answer 1

For whomever is interested inf solving this problem.  

It has been solved.   I used Revo Uninstaller.   Worked like a charm and gave me full control.

Answer 2

Thanks for the information, SpiritX.

I will study it, process it and let you know of the outcome.   I hope it works.

Answer 3

Hi,

Try these to clear corruption and repair/replace damaged/missing system files.

Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program

generates in Windows Vista cbs.log

http://support.microsoft.com/kb/928228

Then run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.

How to Run Check Disk at Startup in Vista

http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html

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After the above :

Utility Spotlight Windows Installer CleanUp Utility

http://technet.microsoft.com/en-us/magazine/2008.08.utilityspotlight.aspx

Description of the Windows Installer CleanUp Utility

http://support.microsoft.com/kb/290301

Windows Installer 4.5 Redistributable

http://www.microsoft.com/downloads/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4&displaylang=en

Hope this helps.

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Rob - Bicycle - Mark Twain said it right.

Answer 4

Thanks for responding but it did not take my problem away.   I can't uninstall anything.  Still get that error msg:

File note found

C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll

Answer 5

InstallShield update service is a utility installed with some programs that periodically checks for any program updates, ctor.dll is a file associated with that service

You dont actually 'need' the utility

I would check in add/remove dialogue to see if theres a removal entry for this, and / or see below

http://consumer.installshield.com/faqs_us.asp

http://help.lockergnome.com/general/uninstall-quot-InstallShield-quot-Update-Manager--ftopict46981.html