Home Network Issue: 0x80070035: Network path not found.

Question

I'm having issues with my home network; my laptop can't access files on my HTPC

More specifically:

Both laptop and PC are running Windows 7 Ultimate. My laptop is connected to the home network wirelessly, PC is connected via LAN. Router is a Netgear DG834GV. Both computers have fixed IP addresses. They are part of the standard workgroup WORKGROUP. There used to be a Homegroup set up, which was working fine. We also have a Vista laptop which is not experiencing any unusual issues. Until a few days ago, the entire setup was working perfectly. I was previously able to access/copy/stream media, play music on the PC through Zune on my laptop, and print from my laptop to the PC, but I am now unable to do any of those. The other Laptop is still working fine.

From the Network screen on the PC I can see the laptop and access files.

However, from the network screen on the laptop, I can see the PC, but when I try to access it I get the error 'Windows could not access \MEDIACENTER. 0x80070035 The network path was not found.' I can ping the PC with both IP address and name, and I can even Remote Desktop to the PC.

ipconfig on the laptop does something funny...

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

Tunnel adapter Local Area Connection* 139:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

Tunnel adapter Local Area Connection* 143:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

Tunnel adapter Local Area Connection* 140:

... all the way to 200. I can only assume it goes back to #1 as well.

Following some suggestions on here I just went through the enable netbios over TCP/IP but now I can't even see the PC! Can still ping it and access the internet tho.

Any suggestions as to what may be the cause?

Answer 1

Here is the solution to "error code 0x80070035 network path was not found" on Windows Vista and Windows 7 Computers. Click on the "START" button, select "CONTROL PANEL", and go into "DEVICE MANAGER". Click on "NETWORK ADAPTERS", then click on "VIEW", and select "SHOW HIDDEN DEVICES". In the expanded view you will see a long list of numbered "MICROSOFT 6to4 ADAPTER". My Windows 7 Professional desktop had 200 of them. Right click and select "DELETE" on all but 1 of them. You can only do 1 at a time so it does take a while. When you have only 1 left, restart computer and enjoy being able to see your other network computers, including HOMEGROUP files.

Answer 2

I had TCP/IP NetBIOS Helper service disabled. For years, I've never needed it and had it turned off but it's actually turned out to be helpful!

Most lists don't show that it is an essential service to have enabled to work with HomeGroup and networked drives.

Process to turn it back on: Start -> Run -> services.msc -> Find TCP/IP NetBIOS Helper (lmhosts) and change the startup type to automatic and enable it.

Answer 3

Try this:

How to Reinstall and reset TCP/IP  for Win 7 (32 and 64):

1. Click on the Start button
2. Go to Accessories
3. Right click on Command Prompt and select Run as Administrator
4. Type netsh int ip reset c:\resetlog.txt   in the Command Prompt window, and press the Enter key.
5. Type winsock reset  in the Command Prompt window, and then press the Enter key.
6. Restart the computer.

There will be a log with the changes in c:\resetlog.txt

Answer 4

I had the same problem, and then realized that the solution was easy: for some reason, the network of the computer that was not possible to access, was PUBLIC NETWORK. Switch to HOME NETWORK and it will be visible again. You can also cancel the panel to set the homegroup if you do not want to have a homegroup.

Answer 5

Hi,

Did you make any changes on your laptop recently like, installing or uninstalling any hardware or software?

Perform clean boot on your computer, to check if any third party application is causing this issue.

Starting your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program. This kind of startup is known as a "Clean boot."

To perform a clean boot on a computer, follow these steps.

   1.    Click Start, type msconfig in the Start Search box, and then press ENTER.

    If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

   2.    On the General tab, click Selective Startup.

   3.    Under Selective Startup, click to clear the Load Startup Items check box.

   4.    Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

   5.    Click OK.

   6.    When you are prompted, click Restart.

   7.    After the computer starts, check whether the problem is resolved.

   Please monitor the system in the Clean Boot environment. If the problem does not occur, it indicates that the problem is related to one application or service we have disabled. You may use the MSCONFIG tool again to re-enable the disabled item one by one to find out the culprit.

   If your issue is resolved, follow the How to Determine What is Causing the Problem section in the KB article to narrow down the exact source.

For more information visit: http://support.microsoft.com/kb/929135

After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration Utility, and then click to clear the check box for the problem item.

To return your computer to a Normal startup mode, follow these steps:

1. Click Start in the Start Search box.
2. Type msconfig, and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.

3. On the General tab, click Normal Startup - load all device drivers and services, and then click OK.
4. When you are prompted, click Restart.

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Thanks and Regards

Umesh P - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

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