Home Network Issue: 0x80070035: Network path not found.

Question

I'm having issues with my home network; my laptop can't access files on my HTPC

More specifically:

Both laptop and PC are running Windows 7 Ultimate. My laptop is connected to the home network wirelessly, PC is connected via LAN. Router is a Netgear DG834GV. Both computers have fixed IP addresses. They are part of the standard workgroup WORKGROUP. There used to be a Homegroup set up, which was working fine. We also have a Vista laptop which is not experiencing any unusual issues. Until a few days ago, the entire setup was working perfectly. I was previously able to access/copy/stream media, play music on the PC through Zune on my laptop, and print from my laptop to the PC, but I am now unable to do any of those. The other Laptop is still working fine.

From the Network screen on the PC I can see the laptop and access files.

However, from the network screen on the laptop, I can see the PC, but when I try to access it I get the error 'Windows could not access \MEDIACENTER. 0x80070035 The network path was not found.' I can ping the PC with both IP address and name, and I can even Remote Desktop to the PC.

ipconfig on the laptop does something funny...

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

Tunnel adapter Local Area Connection* 139:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

Tunnel adapter Local Area Connection* 143:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

Tunnel adapter Local Area Connection* 140:

... all the way to 200. I can only assume it goes back to #1 as well.

Following some suggestions on here I just went through the enable netbios over TCP/IP but now I can't even see the PC! Can still ping it and access the internet tho.

Any suggestions as to what may be the cause?

Answer 1

Here is the solution to "error code 0x80070035 network path was not found" on Windows Vista and Windows 7 Computers. Click on the "START" button, select "CONTROL PANEL", and go into "DEVICE MANAGER". Click on "NETWORK ADAPTERS", then click on "VIEW", and select "SHOW HIDDEN DEVICES". In the expanded view you will see a long list of numbered "MICROSOFT 6to4 ADAPTER". My Windows 7 Professional desktop had 200 of them. Right click and select "DELETE" on all but 1 of them. You can only do 1 at a time so it does take a while. When you have only 1 left, restart computer and enjoy being able to see your other network computers, including HOMEGROUP files.

Answer 2

Attempting the above suggestion again, I can't see the XP laptop or the PC at all from my laptop, though I can still ping them.

Answer 3

Hi,

I would suggest you to try the below methods and check if this helps you.

Method 1: Run the network troubleshooter and check what it has to say.

Refer the below links:

http://windows.microsoft.com/en-US/windows7/Using-the-Network-troubleshooter-in-Windows-7

http://windows.microsoft.com/en-US/windows7/Open-networking-troubleshooters

http://windows.microsoft.com/en-US/windows7/Use-Network-troubleshooter-event-logs-to-solve-network-problems

Make sure that Network Discovery is turned ON on the laptop, by default the Network Discovery state is off. If the Network Discovery is off, please take the following steps to turn it on.

1)   Click Start.

2)   Click Control Panel.

3)   Click Networking and Sharing Center.

4)   Click the Drop Down arrow next to Network Discovery.

5)   Click the option, Turn on network discovery.

6)   Click apply.

http://windows.microsoft.com/en-US/windows7/Enable-or-disable-network-discovery

Method 2: No firewall or security software blocks sharing

The issue may be caused also by your security program such an anti-virus or a Windows Firewall /Defender which might have conflicting settings as to not to perform certain tasks. I suggest that you temporary disable the anti-virus and firewall and check the result again. You would need to turn on the security programs again which you had disabled.

http://windows.microsoft.com/en-us/windows7/Turn-Windows-Firewall-on-or-off 

http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software 

Method 3: Perform system restore on your computer.

System restore will take your computer to pervious state when it was not facing such problem, this can be done by selecting the proper restore point.

To restore the operating system to an earlier point in time, follow these steps:

1. Click Start, type system restore in the Start Search box, and then click System Restore in the Programs list.

If you are prompted for an administrator password or confirmation, type your password or click Continue.

2. In the System Restore dialog box, click Choose a different restore point, and then click Next.
3. In the list of restore points, click a restore point that was created before you began to experience the issue, and then click Next.
4. Click Finish.

Method 4: Updating the router firmware has helped few. You may try this if you are still facing the same issue. For firmware update you may have to contact its manufacturer.

http://kb.netgear.com/app/

http://www.netgear.com/About/ContactUs.aspx

Refer: http://windows.microsoft.com/en-US/windows7/products/features/system-restore

Similar issue: http://social.answers.microsoft.com/Forums/en-US/vistanetworking/thread/3273d09b-4d27-44dc-895c-8eeaf978de8e

Hope this helps.

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Thanks and Regards

Umesh P - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

[If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]

Answer 4

Hi,

Did you make any changes on your laptop recently like, installing or uninstalling any hardware or software?

Perform clean boot on your computer, to check if any third party application is causing this issue.

Starting your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program. This kind of startup is known as a "Clean boot."

To perform a clean boot on a computer, follow these steps.

   1.    Click Start, type msconfig in the Start Search box, and then press ENTER.

    If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

   2.    On the General tab, click Selective Startup.

   3.    Under Selective Startup, click to clear the Load Startup Items check box.

   4.    Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

   5.    Click OK.

   6.    When you are prompted, click Restart.

   7.    After the computer starts, check whether the problem is resolved.

   Please monitor the system in the Clean Boot environment. If the problem does not occur, it indicates that the problem is related to one application or service we have disabled. You may use the MSCONFIG tool again to re-enable the disabled item one by one to find out the culprit.

   If your issue is resolved, follow the How to Determine What is Causing the Problem section in the KB article to narrow down the exact source.

For more information visit: http://support.microsoft.com/kb/929135

After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration Utility, and then click to clear the check box for the problem item.

To return your computer to a Normal startup mode, follow these steps:

1. Click Start in the Start Search box.
2. Type msconfig, and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.

3. On the General tab, click Normal Startup - load all device drivers and services, and then click OK.
4. When you are prompted, click Restart.

---

Thanks and Regards

Umesh P - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

[If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]

Answer 5

The above suggestion has not resolved the issue, neither did booting in safe mode w/ Networking.

I only have the standard windows defender firewall running on both laptop and PC, both with the same settings.

I uninstalled the only recent program I could remember installing, which was SQL Server / MySQL, and made sure both computers have all the latest Windows7 Automatic Updates. Still no luck.

We added another laptop into the mix, a Windows XP laptop w SP3. The PC and the XP computer can see each other and my laptop, can print, etc (printer is shared by the pc). The problematic windows 7 laptop however can only see the PC, but can't access it; the XP laptop doesnt show at all.