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Runtime Error Microsoft Visual C++ runtime library ??

Anonymous
2010-10-17T20:06:57+00:00

Installed new Video Card Radeon HD 4350,  Formatted and reloaded Windows Vista Thru SP2. Prior card installation. Installed Soldier of Fortune Payback. which is Vista approved. System now has Direct X 11.0. Program indicates 9.0c or later. Now having Runtime Error to terminate program, Has to do with Microsoft Visual C++ runtime library. Help is needed !! Please

Windows for home | Other | Gaming

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Anonymous
2010-10-18T10:38:18+00:00

Hi Gerald8391,

What is the exact error message you receive?

**Step 1:**Put the computer in clean boot and test

Follow Step 1in the link below,

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135 

If everything works fine after a clean boot, you can infer that some third party services are causing the problem.

Proceed with the remaining steps to pin-point out the third party service.

After you figure out the problem causing program, you may have to update or install a higher version of the program, if you seldom use that software you can consider uninstalling it.

Important: - Remember to put the computer back to normal startup follow step 7 in the link.

Step 2: Download and install the latest display adapter\video card drivers from the device manufacturer’s website and check

http://support.amd.com/us/gpudownload/Pages/index.aspx

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Anonymous
2010-10-21T01:04:54+00:00

Thanks for you reply, will follow your advice in the near future. Still trying to sort all the changes i have made since formatting the drive and installing the new video card. will contact Radeon. about this card.

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Anonymous
2010-10-20T08:49:51+00:00

Hi Gerald8391,

For the health of the community, we ask that you return to this thread and mark the correct post as the answer by clicking the “Mark as Answer” button at the bottom of the post, if the issue is resolved. Otherwise, please return and give additional details about what didn’t work so we can help you further.

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2010-10-20T09:51:44+00:00

    MS Visual C++ is different from Direct X. You can get Visual C++ from Ms. I don't know if the new version covers the old or not. Try the 2010 first and if that does not work try the older. If you need older than 2008 you should be able to find it from one of the following links.

    The 2088 version -

    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2

    The 2010 version -

    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=a7b7a05e-6de6-4d3a-a423-37bf0912db84

    To get all the Direct X files use the direct X Web Installer, DirectX is not something you have one or the other of, you really should get them all. There are many directX .dll's -

    http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en

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