Error 711: Cannot load the Remote Access Connection Manager Service.

Question

I am trying to connect using my existing VPN and I am getting the following error in Windows 7 Ultimate... 

Error 711: The operation could not finish because it could not start the Remote Access Connection Manager Service in time. Please try the operation again.

Called MS for first level support and tried restore point 4 days ago since it was working 3 days ago! It didn't help. 

Telephony service is running fine but when I try to start SSTP service I get "The Secure Socket Tunneling Protocol Service service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs."

I really do appreciate if some one have a fix for this.

Thanks

Jegan

Answer 1

Hi JeganMCPD,

This error message appears when a required service isn't started on your computer. You won't be able to connect to a network, and you might not be able to install network adapters.

This problem can occur if some or all of the following services aren't started:

·        Plug and Play

·        Remote Access Auto Connection Manager

·        Remote Access Connection Manager

·        Telephony

To fix this problem, follow these steps for each of the services listed above:

1.      Open Administrative Tools by clicking the Start button, and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.‍ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

2.      Double-click Services. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

3.      Right-click one of the services listed above, and then click Properties.

4.      Click the General tab, and then, next to Startup type, select Manual.

5.      Click Apply, and then click Start.

For further information, visit the below mentioned link:

http://windows.microsoft.com/en-US/windows7/Get-help-with-Error-711-message

You may also refer the steps provided by diablo_xix in the below mentioned link.

http://social.technet.microsoft.com/forums/en-US/itprovistaapps/thread/7c60879d-ff50-4a30-bd00-55d4ae18d266/

 Hope this information helped!

 Thanks and regards,

 Fouzan – Microsoft support.

 Visit our Microsoft Answers Feedback Forum 

 http://social.answers.microsoft.com/Forums/en-%20US/answersfeedback/threads and let 

 us know what you think.

Answer 2

try starting the window event log service...

then start the sstp service followed by the  Remote Access Connection Manager Service

I did that it worked for me...

Answer 3

when start service i get this error:

service name: remote access auto connection manager ..

1068 dependancey of group filed.

e-mail: [ *** Email address is removed for privacy *** ]

plz help.

Answer 4

Worked perfect, thank you.  Tried all other solutions, nothing worked but this one

Answer 5

Hello all!

I am having the same problem and I'm tryning to solve it for two days now!

I tried everything I found here and in other forums:

Start --> Control Panel --> administrative tools --> services -->remote access control + automatic remote access control : for these two I cannot start them and I have the error 1068

, for the SSTP protocole I can't start it either, meaning it starts then stops.  I tried to rename RtBackup in safe mode to RtBackup2 but it still doesn't work. I also read it mioght be about the windows event viewer, which actually I can't start neither, and I tried to fix it as described in

http://social.technet.microsoft.com/forums/en-US/itprovistaapps/thread/7c60879d-ff50-4a30-bd00-55d4ae18d266/

Now when trying to start the service "Remote access control" I am having the error 87: "paramètre incorrect", and still nothing's working! I actually am hopefully able to connect via wifi, but I want to use my modem..

Any suggestions please?