Error 711: Cannot load the Remote Access Connection Manager Service.

Question

I am trying to connect using my existing VPN and I am getting the following error in Windows 7 Ultimate... 

Error 711: The operation could not finish because it could not start the Remote Access Connection Manager Service in time. Please try the operation again.

Called MS for first level support and tried restore point 4 days ago since it was working 3 days ago! It didn't help. 

Telephony service is running fine but when I try to start SSTP service I get "The Secure Socket Tunneling Protocol Service service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs."

I really do appreciate if some one have a fix for this.

Thanks

Jegan

Answer 1

Hi JeganMCPD,

This error message appears when a required service isn't started on your computer. You won't be able to connect to a network, and you might not be able to install network adapters.

This problem can occur if some or all of the following services aren't started:

·        Plug and Play

·        Remote Access Auto Connection Manager

·        Remote Access Connection Manager

·        Telephony

To fix this problem, follow these steps for each of the services listed above:

1.      Open Administrative Tools by clicking the Start button, and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.‍ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

2.      Double-click Services. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

3.      Right-click one of the services listed above, and then click Properties.

4.      Click the General tab, and then, next to Startup type, select Manual.

5.      Click Apply, and then click Start.

For further information, visit the below mentioned link:

http://windows.microsoft.com/en-US/windows7/Get-help-with-Error-711-message

You may also refer the steps provided by diablo_xix in the below mentioned link.

http://social.technet.microsoft.com/forums/en-US/itprovistaapps/thread/7c60879d-ff50-4a30-bd00-55d4ae18d266/

 Hope this information helped!

 Thanks and regards,

 Fouzan – Microsoft support.

 Visit our Microsoft Answers Feedback Forum 

 http://social.answers.microsoft.com/Forums/en-%20US/answersfeedback/threads and let 

 us know what you think.

Answer 2

thanks for helping me.

Answer 3

Error 711: The operation could not finish because it could not start the Remote Access Connection Manager Service in time. Please try the operation again

non of the above solutions is working for me .

Answer 4

Hi,

I tried the above steps but it hasnt been of any use.It still shows the same error.Checked with ISP,who cross checked Modem and Telephone properties,but still I am facing the same error.

Please suggest.

Answer 5

Hello ajaybhat

To avoid confusion, please begin your own, new thread about YOUR specific problem and computer. State your current IE version and full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP2; Vista 64-bit SP2; Win7; Win7 SP1; Win7 64-bit; Win7 64-bit SP1) in your first post. Thank you.