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JohnRoa-4497 asked JohnRoa-7778 commented

Issues connecting with Bastion to VM

A user who I've granted access to sign into a VM is getting an message that "This region is not supported for Bastion public view". Her machine is in the same building and on the same network as my machine. I granted the same acess to a different user and there was no issue, so I don't know why Bastion is complaining.

Thoughts?

azure-bastion
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JohnRoa-4497 answered JohnRoa-7778 commented

Our NSG is a bit more open but encompasses what is in the article.

I would assume it is considering that both hers and mine are on the same network segment and we both are accessing the same resource. Its just that she can't get in and I (and others) can.

They tried with the latest version of Chrome and Firefox. I use Firefox.

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Turns out it was a permission issue. Though the error message said nothing about it. I thought I had given her all the proper permissions but I missed one apparently and then it started working for her.

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Amjadnagori-3172 answered Amjadnagori-3172 edited

Check-
1. If she has connected to any VPN on her workstation.
2. Are you using domain account or local account to connect VM?

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JohnRoa-4497 answered SaiKishor-MSFT edited

They are successfully logged into the azure portal, but when they click to connect with Bastion, before it asks for credentials, she is met with the statement about the region not being supported.

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@JohnRoa-4497 Can you confirm the following-

Thank you!



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