Impossible to type the "euro"symbol when using "Alt Gr+e" key combination (French AZERTY keyboard)

Anonymous
2009-12-28T11:21:39+00:00

Hi and seasons greeting ! We just got a new DELL Alienware M17 X laptop with Windows 7 Professional 64 bits and a french language "AZERTY" keyboard. The "euro" symbol" is supposed to be got in typing "Alt Gr+e". It is impossible to activate it, whatever the soft in action, such as Word 2007 or Excel 2007. However we can get it -and print it- in typing the ASCII code wich is "Alt+0128". DELL support does not know how to solve the problem and suggest to format the computer ! Does Somebody has another more simple solution ? Thanks a lot .

Windows for home | Previous Windows versions | Accessibility

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
{count} votes
Answer accepted by question author
  1. Anonymous
    2009-12-28T13:28:07+00:00

    Can you check something: right click on the FR on the language bar on the taskbar > Settings > what keyboard is mentioned in Installed services?

    Probably you have a French with a French keyboard layout (is it?), so everything should be OK...

    but it's not, so...

    Does your Alt Gr work in general (for example, can you press Alt Gr + ' to get { )? Only this combination Alt Gr+E is not working, right?

    Some third party software may interfere using this keyboard shortcut. Do you have some software preinstalled with your laptop which is running in a background and may use Rigth Alt+E to its own purposes?

    ...

    Another thing: press Start > type in search box On-screen keyboard and press enter (you will get on-screen keyboard) > press AltGr and see how the keys on your on-screen keyboard were changed. Do you see euro symbol there where it suppose to be?

    7 people found this answer helpful.
    0 comments No comments

6 additional answers

Sort by: Most helpful
  1. Anonymous
    2010-01-26T15:36:59+00:00

    I have a UK format keyboard for an HP Tablet.

    I find that 'ALT GR + 4' present the €(euro) symbol

    My numerical 4 key shows the $(dollar) symbol and the €(euro)

    Hope this helps.

    4 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2010-09-08T04:00:54+00:00
    4 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2011-06-01T08:43:20+00:00

    Note that for each keyboard language type (Start - Control Panel - Region and Language - Keyboard and Languages - General - Add) there may be sub-types with special characters assigned to different keys. The on-screen keyboard shows what Windows thinks you are using. If this is not the same as your physical keyboard, search for the one that matches. In my case I had to install United States-International instead of United States to get € (AltGr-5) to work.

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2011-07-27T23:20:05+00:00

    There is a program called Holdkey which makes it very simple to type

    characters with accents or € £ ¥ etc. www.holdkey.eu

    0 comments No comments